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Discussion Starter · #1 ·
Hello,
Iv'e had this problem since last night and have not been able to fix it yet. However, since last night have found that I had the "Windows Anti-Virus Pro" virus. I am pretty certain that i removed this but one problem still persists. When I try to login to my account it gives me an error saying that the userinit logon has crashed. The screen is black and all i can see is my mouse pointer. I have to press Ctrl-Alt-Delete and run explorer.exe to get the deskktop and everything else running.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:33:13 PM, on 8/26/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\explorer.exe
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Games\Services\Steam\Steam.exe
C:\Security\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=Pavilion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=Pavilion&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [V0230Mon.exe] C:\Windows\V0230Mon.exe
O4 - HKLM\..\Run: [AVFX Engine] C:\Hardware\Creative\Creative Live! Cam\VideoFX\StartFX.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KbdStub.EXE
O4 - HKLM\..\Run: [NMSSupport] "C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe" /startup
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [egui] "C:\Security\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [C:\Windows\system32\V0230Ext.ax] C:\Windows\system32\RegSvr32.exe /s C:\Windows\system32\V0230Ext.ax
O4 - HKLM\..\RunOnce: [*WerKernelReporting] %SYSTEMROOT%\SYSTEM32\WerFault.exe -k -rq
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [nodenable] C:\Security\eset\nodenable.exe /s
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-2849667864-3697947639-2216793985-1000\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'IUSR_NMPR')
O4 - HKUS\S-1-5-21-2849667864-3697947639-2216793985-1000\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe (User 'IUSR_NMPR')
O4 - HKUS\S-1-5-21-2849667864-3697947639-2216793985-1000\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup (User 'IUSR_NMPR')
O4 - HKUS\S-1-5-21-2849667864-3697947639-2216793985-1000\..\Run: [Creative Live! Cam Manager] "C:\Hardware\Creative\Creative Live! Cam\Live! Cam Manager\CTLCMgr.exe" (User 'IUSR_NMPR')
O4 - HKUS\S-1-5-21-2849667864-3697947639-2216793985-1000\..\RunOnce: [Inetreg] "C:\Program Files\InstallShield Installation Information\{AC85CD9E-BC46-4874-90E6-ADB558DE7D9E}\Setup.exe" /i_again -s (User 'IUSR_NMPR')
O4 - HKUS\S-1-5-21-2849667864-3697947639-2216793985-1002\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe (User 'Andy')
O4 - S-1-5-21-2849667864-3697947639-2216793985-1002 Startup: OneNote 2007 Screen Clipper and Launcher.lnk.disabled (User 'Andy')
O4 - S-1-5-21-2849667864-3697947639-2216793985-1002 User Startup: OneNote 2007 Screen Clipper and Launcher.lnk.disabled (User 'Andy')
O4 - Startup: SystemMON.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: ASKUpgrade - Unknown owner - C:\Program Files\AskBarDis\bar\bin\ASKUpgrade.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CLHNService3 - Unknown owner - C:\Program Files\DirecTV\DirecTV\Kernel\DMP\CLHNService.exe
O23 - Service: Creative Audio Engine Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CTAELicensing.exe
O23 - Service: Creative HOAL Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CTHOALLicensing.exe
O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTAudSvc.exe
O23 - Service: Intel(R) DHTrace Controller (DHTRACE) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\IntelDH\bin\DHTraceController.exe
O23 - Service: DQLWinService - Unknown owner - C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Security\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Security\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel(R) Software Services Manager (ISSM) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Intel(R) Application Tracker (MCLServiceATL) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
O23 - Service: MyWinLocker Service (MWLService) - Egis Incorporated. - (no file)
O23 - Service: VMC NetFlix Download Manager (NetFlixDownloadManager) - Unknown owner - C:\Program Files\Luttmann\vmcNetFlix\NetFlixDownloadManager.exe
O23 - Service: Intel(R) NMSCore (NMSCore) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\IntelDH\NMS\NMSCore\NMSCore.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\Windows\system32\PnkBstrB.exe
O23 - Service: Intel(R) Quality Manager (QualityManager) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\qualitymanager.exe
O23 - Service: Intel(R) Remoting Service (Remote UI Service) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Security\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: TVersityMediaServer - Unknown owner - C:\Internet Tools\Media Server\MediaServer.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
O23 - Service: plasservice (ZeppelinService) - ParetoLogic Inc. - C:\Program Files\Common Files\ParetoLogic\PLAS\plasservice.exe

--
End of file - 10215 bytes
 

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66 Posts
Are you sure you got rid of the virus? Sometimes with one virus comes a second one so do another anti virus scan. Also, what anti-virus are you using. Some of them come with fake or real viruses to try and scare you into buying their product if your using the free or basic version. The problem might be caused by Malware, which usually cant be detected by anti-virus software's. Try installing Malwarebytes-Anti Malware. Get the free version and run a scan. If all else fails, make a backup and re-install Vista. Thats really all the help I can offer. Hope it works!
 

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106,726 Posts
I've moved you to a forum where you may actually get qualified help. :)
 
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