More than likely it's defective. I would send it back for a refund. That said you need a USB hub, and active hub.....which means it has it's own power supply.
https://www.newegg.com/Product/ProductList.aspx?Description=powered usb hub&Submit=ENE
https://www.newegg.com/Product/ProductList.aspx?Description=powered usb hub&Submit=ENE