Tech Support Guy banner
Status
Not open for further replies.
1 - 14 of 14 Posts

· Registered
Joined
·
7 Posts
Discussion Starter · #1 ·
While running device manager in safe mode using windows 98 se on a compaq presario 1247 laptop

I have an entry that I cannot delete. I do not need this entry.

I get the following message when trying to remove or clean device manager.

Setup cannot load the installer (lexusbci.dll) for the lexmark MFP hardware being installed. Contact your hardware vender for assistance. I have but no respomse.

I cannot install any usb devices and am thinking this may have something to do with it.
 

· Retired Administrator
Joined
·
104,767 Posts
Hi and welcome.

That shouldn't have anything to do with your ability or inability to install USB devices.

Do you have a Lexmark printer installed? Do you have any USB devices that work?

Can you post your IRQ list? Start, run, type msinfo32 and hit ok, go to hardware, IRQs, edit, select all, edit, copy and come back and paste.
 

· Registered
Joined
·
7 Posts
Discussion Starter · #4 ·
Here is the msinfo AcaCandy. Thanks for the quick response.

0 System timer
1 Standard 101/102-Key or Microsoft Natural Keyboard
2 Programmable interrupt controller
3 (free)
4 Communications Port (COM1)
5 (free)
6 Standard Floppy Disk Controller
7 Printer Port (LPT1)
8 System CMOS/real time clock
9 ACPI IRQ Holder for PCI IRQ Steering
9 ACPI IRQ Holder for PCI IRQ Steering
9 NETGEAR FA511 CardBus Notebook Adapter
9 Trident CyberBlade i7 (v6.50.5495-19.47ICD)
9 Lucent 56K V.90 PCI DF Modem
9 Texas Instruments PCI-1211 CardBus Controller
10 SCI IRQ used by ACPI bus
11 ACPI IRQ Holder for PCI IRQ Steering
11 ACPI IRQ Holder for PCI IRQ Steering
11 VIA PCI Audio Controller (WDM)
11 VIA Tech 3038 PCI to USB Universal Host Controller
12 Synaptics PS/2 TouchPad
13 Numeric data processor
14 Primary IDE controller (dual fifo)
14 VIA Bus Master PCI IDE Controller
15 Secondary IDE controller (dual fifo)
15 VIA Bus Master PCI IDE Controller
 

· Registered
Joined
·
7 Posts
Discussion Starter · #6 ·
When I plug in a device it finds unknown device with red x. I enable and reboot. Get the yellow exclamation point.

I have downloaded the sandisk cruzer micro (thumb drive) driver for WIn 98se from sandisk.com. Installed, unistalled, installed, uninstlled and on and on.

still no drive.

This thing works perfect on my Windows xp machine.

I have also benn trying to hood an external hard drive and am having the same problem.

The samething was happening with network so i went with pcmcia card.

I do hope you could help.

Someone has mentioned adding lastdrive= to the config sys. file

Thanks

Rob
 

· Premium Member
Joined
·
52,999 Posts
For the Lexmark, have you tried the drivers from the Lexmark website? Have you checked to see if Lexmark offers an uninstaller for your Lexmark unit?

Also you should try some off those steps in Safe Mode.
http://www.pchell.com/support/safemode.shtml

In Safe Mode go to Device Manager and remove all the USB Controllers, hubs, LExmark devices, and everything else under the USB category. The reboot and let Windows redetect and reinstall the USB.

You may also want to note down the USB controller information - is it Intel, VIA, SIS, etc. Most likely the manufacturer has released new drivers wich may address certain USB issues.

Also note that Windows 98 needs drivers for almost every USB device unlike Windows XP which has built in drivers for USB drives, keys, and many other devices.
 

· Registered
Joined
·
7 Posts
Discussion Starter · #8 ·
I have downloaded the lexmark removal file and this has removed the lexmark from the system.

I still have the USB problem.
I am trying to install the sandisk cruzer micro drive and it keeps finding an unknown device.

I have downloaded the setup from sandisk.com. Run the setup problem but it still finds unknown device.

Any more help appreciated
 

· Registered
Joined
·
7 Posts
Discussion Starter · #11 ·
If it is the usb controller what would be the next move. I have deleted it and re-installed from windows 98 cd. Is there anymore that I can do except PUNT.

Thank you
 
1 - 14 of 14 Posts
Status
Not open for further replies.
Top