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USB install causes XP crash

824 Views 3 Replies 2 Participants Last post by ZEUS_GB, Jan 7, 2007

himagain

Discussion Starter · Jan 7, 2007

Hi people,
I have a problem with XP SP2 on a new install - new HD. There are several USB attachments all working fine.
Except that I can't get a CANON MP390 to work on the new install. Everything SEEMS ok it just comes up with an unspecified print error. It used to work fine.
However: I have a USB error comes up on the System Manager - red "X" and
XP finds a new "composite USB DEvice" on startup.
If I let it attempt to set it up it crashes horribly with the BSOD.

Cheers?
Himagain

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ZEUS_GB

· #2 · Jan 7, 2007

Hi,

Uninstall the printer drivers, disconnect the printer, update your motherboard chipset drivers, install the drivers again and leave the printer disconnected until the installation prompts you to plug it in.

What does the blue screen say?

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ZEUS_GB

· #4 · Jan 7, 2007

Turn off auto restart on error.

Right click my computer > click properties > click advanced > click settings under startup and recovery > untick automatically restart on error > click ok > click apply and restart your PC.

If the PC blue screens note down the information and paste it with your next post.

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