[petgox]

I've just got canon bjc 2000 printer
the problem is about cartridge
i've got BC-21e cartridge but when i try to print any document the computer keeps saying to replace photo BC-22e cartridge with BC-21e or black.
why does it say that when on my cartridge it clearly says that it is bc-21e?

 

[Rockn]

Because if it is a photo inkjet printer one of the cartriges is for photo printing on photo type paper and the other is for everyday palin paper printing.

 

[petgox]

i don't get it quite
my computer recognizes my cartridge as bc-22e and tells me to change it to bc-21e, how do i do that and why is it that it says to me that i have bc-22e when i can see when i remove my cartgridge that it is bc-21-e

 

[Triple6]

It may be that the driver is at fault. There are amany settings in the Canon BJC-2000 pribneter driver for cartridges and paper type; make sure they are all correct. If defaulting all the settings in the settings doesn't fix it then go to Canon's website and download the latest driver. Uninstall the old driver and install the new one.

I think there is also a setting in the driver to have it NOT check the cartridge or to check if all the settings are correctly matched.

 

[brushmaster1]

As I explained in my e-mail, Canon has in the past had problems with mis-labeled cartridges. Your BC21E may actually be a BC22E...

 

[petgox]

hi
thanks for replying
I thought about it too, but as far as I know in BC-22e holder you can place
only one cart(that's how I read about it in manual) but in BC-21e cart
holder there is place for two separate cartridges,one in colour and another
black which is exactly how my cart looks like

 

[brushmaster1]

That's true... I had forgotten that (it's been 5 years since I supported Canon printer, and I think I'm becoming senile ). However, if you replaced the entire BC21 Cartridge (holder and all), it may still be the same problem. If your printer is recognizing the BCI21 black cartridge but not the BCI21 color, the problem may lie with the drivers or the printer itself.

A lighter note: The BJC 2000 has been around for a few years now, and it might be a good time to replace it. You can get a comparable printer (such as the Lexmark Z25) for less than the price of your cartridges...

 

[brushmaster1]

If you are determined to keep your printer, you might try cleaning the electrical contacts. Use a cotton swab dampened with alcohol to very carefully clan the contacts on the cartridge and on the carrier in the printer. You can also use a pencil eraser to clean the contacts. This is not recommended by Canon, but it sometimes does help.

 

[petgox]

i'll try that and to download new drivers
i know it's quite old printer but thing is i got it for free and thought why not use it especially when i have few new spare cartridges along with it

 

[petgox]

i tried all things said above but it just keeps seeing it as bc-22e
what annoys me most is the fact that the printer worked properly before but it seems like something went wrong on its way to me