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Unauthorized deletions in MS Outlook!

821 Views 4 Replies 4 Participants Last post by  Pyrosx1
I recently installed MS Outlook as my primary email account. However, when I bring up a message and then click out of it to read another I find, to my dismay,that it has been deleted. Is there a setting that I can change to correct this problem?
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Hi cwilmot

The message is being moved to the Deleted Items folder? Or, it is no longer being shown?

If it is the latter, your Current View settings may be set to show: Unread Messages in this Folder

Depending on the version of Outlook installed, View > Arrange by > Current View > Messages
should show all messages read and unread.

If the message is indeed being moved to the Deleted Items folder, check in Tools > Rules and Alerts
Check each rule to see if any are setup to delete message after it has been read.

Let us know what you find.
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