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Discussion Starter · #1 ·
My friends hp PC has issues.
It has xp Media as the OS. Nortons Symantec for security. Cox high speed for connectivity.
Lately, I'm not sure how long, a month or six weeks. No major system changes, no upgrades, updates, or questionable downloads, as far as I can tell via event viewer, ect.
Unable to access server sites; ie. c&c online play, bit torrent, worldwinner, world of warcraft, a couple of poker and casino sites, and apple/quicktime on-line pages.
Search engines and e-mail and web mail seem to work fine.
I tried; norton settings, internet options, network connections, services, and event viewer, pop-up blocker, firewall.
Not sure where else to look.
Seems like it must be just a simple key stroke somewhere that is causing "unable to connect with this server" error.
Any suggestions?
 

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check uner Tools > Internet Options > Advanced.
scroll down to security options, make certain use SSL2 and SSL3 are checked.

With IE closed, Start, Run, REGSVR32 URLMON.DLL, OK. Then open IE, Tools, Internet Options, Programs, Reset Web Settings button.

http://www.theeldergeek.com/repair_ie6.htm

This might seem simplistic, and I'm not sure whether you tried this or not. Have you attempted to click "enable" on the Custom Security levels?
- In IE, click TOOLS
- Click INTERNET OPTIONS
- Click SECURITY tab
- For both INTERNET and LOCAL INTRANET click CUSTOM LEVEL and look at your Java settings. Enable anything listed as Prompt or disable.

If you have trouble getting to sites that are secure -- do banking, purchasing, etc. I believe that is what the "s" is on the end of http. It could be some sort of worm. Can you get to https://www.microsoft.com?

Also, make sure it has nothing to do with a pop-up ad blocker. Sometimes these things are done through pop-ups which can be affected by a pop-up blocker.

https://netfiles.uiuc.edu/ehowes/www/btw/ie/ie-opts.htm

Try this:
start/ run type: regsvr32 softpub.dll
Click OK
 

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After following etaf's excellent suggestions you might ask your friend to check his IE version. Four to six weeks sounds as if it is too long ago to be an IE7 issue but, if he had Automatic Updates enabled, he may well have it installed, even if he doesn't remember it!

If he has got IE7 you can find details of some of the known glitches here; http://www.ie-vista.com/known_issues.html
 

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Discussion Starter · #5 ·
Thanks again for all of your input. I did try what was suggested, but here is what fixed it after all.
As I first mentioned, this PC has Norton's anti-virus. The game sites suggested we turn off the firewalls and pop-up blocker. By turning Norton's file CcApp.exe back on and also checking the box in System Config. utility under the start-up tab they now access all of their secure sites.
Hope this helps someone else.
K
 
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