[amaul]

Hi. In my Computer Management application, I get an "Unable to attach to Logical Disk Manager service" error when trying to look at Disk Management.

How can I solve this? The reason why I'm running this program is because I got a new I/O Magic Gigabank, and a drive letter isn't assigned to it when it's plugged in. I/O Magic's solution is to run this Computer Management application, see here
http://www.iomagic.com/FAQs/detail_faq.asp?FAQID=301
but it isn't operating as it should be.

Any help will be appreciated. Thanks.

 

[techkid]

Although it may sound obvious, it still has to be asked: is your user an administrator account?

If yes, the next place to check is in Computer Management > Services and Applications > Services. Check both the Logical Disk Manager and the Logical Disk Manager Administrative Service are at least set to Manual under Startup Type.

 

[amaul]

Hi Techkid. Thanks.
Yes, I'm administrator.
I checked "Services and Applications" and both were "disabled". I changed these to "Manual" and this program now works. However the new flash drive still isn't recognized (no new drive is listed). Other flash drives (Verbatim and RiDATA I used) seem to work ok, but this I/O Magic one just isn't getting recognized. I even took it back to the store and got a new one. The new(er) one still has the same problem.

 

[techkid]

Hmm. That's an interesting one.

Does the I/O Magic flash drive work on other machines?

 

[JohnWill]

First step, Start, Programs, Accessories, System Tools, System Restore. Create a restore point and name it something like "Before USB Fix". This is to bail you out if something goes wrong during the following process and makes things worse.

Create a file with NOTEPAD containing the following lines and save it as FIX.REG
-------------------------- Use text after this line --------------------------------
REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment]

"DEVMGR_SHOW_NONPRESENT_DEVICES"="1"
-------------------------- Use text before this line --------------------------------

Double click on FIX.REG and say yes to the Merge Into Registry question.

Unplug ALL USB devices.
Open Device Manager.
View, Show Hidden Devices.
Uninstall all devices under USB Controllers.
Uninstall all devices under Disk Drives that you know are not present.
Uninstall all devices under Storage Volumes. Say no to any reboot prompts until you are finished. Also, if a Storage Volume doesn't uninstall, ignore it and move to the next one.
If you have a yellow ? with unknown devices, uninstall all of the entries there as well.

When this is done, reboot TWICE.

Reconnect the USB devices and see if they're recognized properly.

NOTE: If you have a USB keyboard and/or mouse, you'll have to modify the instructions and leave enough parts for those to function. I don't have one yet, so I haven't had time to modify the instructions.

 

[amaul]

JohnWill, did all of that, and it still isn't recognized. Anything else?

Techkid, it does work with my XP computer at work, but it isn't recognized on my XP home computer and on the public library XP computers.

This is how my Device Manager / USB controllers looked before I uninstalled them:

 

[amaul]

Here are some screen captures which may shed some light, I don't know.

 

[JohnWill]

After it installs, did you look in Disk Management to see what it thinks about the drive now?

 

[amaul]

Still does not appear in Disk Management.

 

[amaul]

There's another problem now. Now my XP computer will not recognize any of my flash drives, not my 250 MB RiDATA nor my 1 GB Verbatim, in addition to the 6 GB I/O Magic one with my original problem. I checked the two smaller flash drives on my work XP computer today, and they both worked fine there. I may have to do the "resort back to before the change" thing in order for my two smaller flash drives to work. Please help.