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Unable to access Yahoo or ATT.Net emails

2176 Views 4 Replies 3 Participants Last post by lynx1021, Jun 27, 2019

Skyhawkout

Discussion Starter · Jun 20, 2019

I have been unable to access my email via Yahoo or Att.net for the last 2 weeks. I have repeatedly cleared the cache and cookies, closed and reopened the browser. I have tried on Firefox and Google Chrome. I contacted AT&T which ended in them having a specialist call back in 1 to 2 business days, which hasn't happened in a week. I have reset the wi-fi and computers. Oddly, I can access on my laptop Via Edge on both my office and home wi-fi. Has anyone else been having this problem? Any insights or solutions?

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lunarlander

· #2 · Jun 20, 2019

What error message did you get ?

Check \Windows\System32\drivers\etc\hosts. file. By default, it should be empty. The host file allows you to put a site name with a matching ip address so that when you access that site, it uses that ip address.

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Skyhawkout

Discussion Starter · #3 · Jun 20, 2019

Problem loading page and
The connection has timed out

The server at cprodx.att.net is taking too long to respond.

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lunarlander

· #4 · Jun 21, 2019

Tell your ISP about this problem. See what they say. I assume, and you didn't say, if everything works OK like google, and general surfing.

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lynx1021

· #5 · Jun 27, 2019

Have you tried going to the Yahoo news home page and click on the mail button there?

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