Hi. When I'm shutting down my laptop WIN2000, the message "tnmylcn.exe - DLL Initialization failed - The application failed to initialize because the window station is shutting down." In using Housecall, the detection was Trojan_agent.nh and I did click delete (tho it's supposedly undeletable). However, I still get the message. My Internet Explorer is very unstable (shutting down unexpectedly) and my mouse shakes on occasion. I'm wondering if the trojan is contributing to the problems. Is the only way to get rid of this message is to reformat? Any ideas? Thanks!