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Discussion Starter · #1 ·
Operating System: Windows XP
Computer: Toshiba Satellite U205-S5002

Last week sometime I was using my computer and all of a sudden my internet explorer pages froze up and so did my computer. I had to force shutdown and when I restarted I started getting these messages that "your computer is infected. Windows has detected syware infection. " The pop up shows up in the toolbar on the right bottom of my comp screen (next to the time), and it is a red circle with a white X in it. At first it was just that balloon that popped up whenever my mouse happened to pass the X, but it leads you to PC Antispyware 2010 (homepage for purchase). It seems like a scam.

I tried going back to a restore point to clear it and it seems to work for a day but as soon as i restarted the message was back. I also manually went in and removed the PC Antispyware program through control panel.
Nothing worked.

Now i am getting constant pop ups from the program on it's own where it shows its own scan of my computer, and tells me to heal, which takes me back to buying the program. Also, it somehow has controlled the websites I few. For example, I wanted to check recipes and it told me the website was not recommended and wont allow me to go to it! It's kraftfoods.com!

I've also been getting several messages every few minutes from AVG (my antivirus) that these trojan viruses have been found. I have been removing them, but when I try to heal them all, some say "this thread cannot be found".

Today, when I went to click on the heal and remove on AVG after it's scan, I recieved a message that said (from AVG), "Do you want to force threat removal? forced removal can cause system instability or even crash." I dont know what to do!

How can I get rid of this. I know how to use a computer but know NOTHING about these logs and such other people are posting or where to even go from here. I'm basically even under a begginner when it comes to anything besides microsoft word.

Please HELP!!! Thank you!

P.S. So far the two names that show up in the threat found of my AVG removal are:
TROJAN HORSE GENERIC 14.ABXV and 14.ACCD

This is a part of my "log" that is in my virus vault of AVG. The whole thing was too long for this post:

"Infection";"Trojan horse Generic14.ABIJ";"C:\RECYCLER\NPROTECT\00001081.exe";"";"8/23/2009, 5:13:22 PM"
"Infection";"Trojan horse SpamBot.W";"C:\RECYCLER\NPROTECT\00000762.exe";"";"8/23/2009, 5:13:14 PM"
"Infection";"Trojan horse Generic14.ABIJ";"C:\RECYCLER\NPROTECT\00000761.exe";"";"8/23/2009, 5:13:13 PM"
"Infection";"Trojan horse Generic14.ZAT";"C:\RECYCLER\NPROTECT\00000760.exe";"";"8/23/2009, 5:13:13 PM"
"Infection";"Trojan horse SHeur2.AYCY";"C:\RECYCLER\NPROTECT\00000758.exe";"";"8/23/2009, 5:13:13 PM"
"Infection";"Trojan horse Generic14.ZAT";"C:\RECYCLER\NPROTECT\00000759.exe";"";"8/23/2009, 5:13:13 PM"
"Infection";"Trojan horse Generic14.AABF";"C:\RECYCLER\NPROTECT\00000757.exe";"";"8/23/2009, 5:13:12 PM"
"Infection";"Trojan horse Downloader.Zlob.AOGP";"C:\RECYCLER\NPROTECT\00000756.exe";"";"8/23/2009, 5:13:11 PM"
"Infection";"Trojan horse SHeur2.AYCY";"C:\Documents and Settings\Swetal J. Shah\Local Settings\Temporary Internet Files\Content.IE5\Z4ICHQJ3\qnxoc[1].htm";"";"8/23/2009, 4:15:22 PM"
"Infection";"Trojan horse Generic14.ABIJ";"C:\Documents and Settings\Swetal J. Shah\Local Settings\Temporary Internet Files\Content.IE5\Z4ICHQJ3\Install[3].exe";"";"8/23/2009, 4:15:20 PM"
"Infection";"Trojan horse Generic14.ABIJ";"C:\Documents and Settings\Swetal J. Shah\Local Settings\Temporary Internet Files\Content.IE5\Z4ICHQJ3\Install[2].exe";"";"8/23/2009, 4:15:20 PM"
"Infection";"Trojan horse SpamBot.W";"C:\Documents and Settings\Swetal J. Shah\Local Settings\Temporary Internet Files\Content.IE5\UVBRMICB\tqqdv[2].txt";"";"8/23/2009, 4:15:14 PM"
"Infection";"Trojan horse SpamBot.W";"C:\Documents and Settings\Swetal J. Shah\Local Settings\Temporary Internet Files\Content.IE5\UVBRMICB\tqqdv[1].txt";"";"8/23/2009, 4:15:14 PM"
"Infection";"Trojan horse SHeur2.AYCY";"C:\Documents and Settings\Swetal J. Shah\Local Settings\Temporary Internet Files\Content.IE5\UVBRMICB\qnxoc[1].htm";"";"8/23/2009, 4:15:13 PM"
"Infection";"Trojan horse Generic14.AABF";"C:\Documents and Settings\Swetal J. Shah\Local Settings\Temporary Internet Files\Content.IE5\UVBRMICB\nkkllpu[2].htm";"";"8/23/2009, 4:15:13 PM"
 
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