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Tried Everything...no Sound!

3552 Views 40 Replies 11 Participants Last post by dtech10, Mar 18, 2005

cagedheat3

Discussion Starter · Apr 10, 2004

Hey ...let me start by saying I am no computer wiz. That being said I have mysteriously lost all sound on my computer. I have done a physical check that also included connecting a completely seperate pair of speakers to see if they were the problem. I have run ad-aware, norton anti-virus, hijack-this etc.. I have re-installed and updated my drivers for my sound (RealTek AC97). I have to admit..I dont know how to tell if I have a sound card or onboard sound though. I have even system restored. Nothing has worked. When my speakers are on they seem to be working, and through media player the graphics "show" that sound is playing..but all I hear is nothing. If I turn my speakers all the way up I can hear static, and when I was updating the drivers the speakers made a popping sound once or twice. Here is some important info about my PC. It is an HP Pavilion a342n w/ 2.60 GHZ pentium 4 processor, 512 MB SDRAM memory, 120 GB Hard Drive, Intel Extreme Graphics 2 w/64MB shared video memory. I have a Viewsonic flat screen monitor which also has speakers...which may cause some conflict?? I have two Polk Audio desktop speakers connected. I dont know what info you need so I just gave you it all. Any help would be awesome...thanks!

Cagedheat3

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zeddy

· #2 · Apr 10, 2004

What version of windows are you running?

If XP go into the start menu then go to> control panel >performance and maintenance>system>hardware> device manager and looK at the sound devices and see if they are all seen as operating OK (no yellow exclamation marks). If it all looks fine there try uninstalling the sound device from there, reboot and see if windows picks it up.

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zeddy

· #5 · Apr 14, 2004

If you have winXP try a system restore to a date prior to when you lost sound.

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zeddy

· #7 · Apr 16, 2004

Triple check all the connections to see something hasnt come loose. The soundchip is on the motherboard, not a seperate card. You could try re-installing the drivers from the Pavillion site.

Try the HP site here for troubleshooting sound.

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zeddy

· #11 · Apr 16, 2004

Check the speaker setup is not set to digital only.

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zeddy

· #13 · Apr 16, 2004

Start>control panel>sound speech and audio devices>change the speaker settings>advanced>advanced - there should be a dialogue box here that has digital output, ensure it is not ticked.

(or if you have a volume control icon in your system tray just ringht click on the icon and go to adjust audio properties then click on advanced to get to the same dialogue box).

If digital input is not enabled I would suggest deleting all the items that have an exclamation mark and reboot and see if windows picks them up, failing that try reinstalling windowsXP on top of your currrent install (which will keep your current programs intact).

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zeddy

· #18 · Apr 18, 2004

Try using this diagnostic tool lavalys and post the results.

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zeddy

· #21 · Apr 19, 2004

No its the detailed report not the quick one, you can choose to look at physical device properties.

Another way of carrying out what the last poster said is to disable the modem and network card (if they are physical cards remove them). Then try the uninstall of the soundchip drivers and then reinstall.

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zeddy

· #23 · Apr 19, 2004

I quick check again

If XP go into the start menu then go to> control panel >performance and maintenance>system>hardware> device manager>expand the sound video and game controller listing - and looK at the sound devices and see if they are all seen as operating OK (no yellow exclamation marks).If nothing shows up there stay in device manager and click on:-

View>Resources by type> expand that branch to show your IRQ listing and post what it says.

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zeddy

· #30 · Apr 20, 2004

Try downloading and using the driver from the realtek site, the Windows 98Gold/98se/Me/2000/XP for Driver only one from this link

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zeddy

· #31 · Apr 20, 2004

You might also find this support site helpful.

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zeddy

· #33 · Apr 23, 2004

Hope the new mobo works better!

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