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The problem I am running into when I try to move any pictures or videos from my cellphone to my laptop is that it shows the incorrect number of files being transferred over. For example, when I try to move my album that has 300 pictures from my phone, it only says there are 150 files on my laptop when I click on "properties." Does anybody know why that is happening?
 

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My best recommendation is to move one video file at a time. As for the pictures you can move a few at a time but would recommend also one file at a time for best results. I know it takes a lot of time but will have less errors.
 
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