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Totally frozen!!!!

845 Views 4 Replies 4 Participants Last post by  axis77
I need major help with my computer! I am using Windows 98 and my computer has been freezing up. It will freeze completely, the screen will freeze, the mouse too, and I can't use ctrl+alt+del. The only thing I can do is give it a hard shut down and then power it back on and relog in. It doesn't have a specific pattern, it will freeze at any time, when I am online or offline, and timing doesn't matter either. Sometimes it'll freeze right away, or after i've been on for awhile. I've tried to run Spybot and it doesn't seem to detect the problem. I also have ZoneAlarm as my firewall, and run Avast! anti-virus too. My IP provider is AOL dial up(free trial version). I am sort of computer literate, I have been learning everything "hands-on" from just being on the computer and having to fix problems myself, so please give any info that could help me. I would REALLY appreciate any help at this point. I am so frustrated by this problem, especially when I am in the middle of something important and have to reboot!!
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I think this is definately a hardware issue, I would do what everybody else says and open the case and take a look at how everything is running, then give it a good air cleaning, and also reseed your memory sticks, really make sure that alll your fans are running and make sure you dont have a heater by your computer.
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