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I own a Toshiba A105 laptop and it has a software modem and I have tried for several months to get it to connect to the dial up in my house but I cant get it to work. At first I thought it was just because I used aol and there was something wrong with it and had to deal with their tech support people alot and never fixed my problem so now I have a different ISP, a local one, Hawaiian Telcom, and it does not connect either. I get some error messege telling me that the remote computer is not responding. I know that the connection works because I can connect on my desktop computer. The phone jack and the cable also work fine. I was wondering if this is a problem with the modem and have been told that a software modem is "fake" and for cosmetic purposes, so is it? Is there some way to fix this or would it just be better to buy an external modem?
 

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The software modem should work fine. It has hardware components but is software driven, it's virtual in some respects but not fake as you describe.

Iether the driver is not loaded, the hardware is faulty or you have not set it up correctly.
 
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