Hello, A year ago I purchased a Tecra 8100 laptop on ebay. It came with Windows 98 and it has a DVD/CD player. The laptop came with no disks whatsoever. I reformatted the hard drive and installed Windows XP Pro. The cd works fine but the DVD does not recognize a DVD disk. When a DVD is loaded in the tray, it spins and makes a clicking noise. After 30 seconds, everything stops and nothing happens. There are not many programs on the computer and I believe that the certain software or firmware that is needed to make the DVD work properly is missing. What do you suggest I can do to fix the DVD drive?
Thank You.