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Toshiba Laptop Can't Play DVD's

1991 Views 2 Replies 2 Participants Last post by  pino47
Hello, A year ago I purchased a Tecra 8100 laptop on ebay. It came with Windows 98 and it has a DVD/CD player. The laptop came with no disks whatsoever. I reformatted the hard drive and installed Windows XP Pro. The cd works fine but the DVD does not recognize a DVD disk. When a DVD is loaded in the tray, it spins and makes a clicking noise. After 30 seconds, everything stops and nothing happens. There are not many programs on the computer and I believe that the certain software or firmware that is needed to make the DVD work properly is missing. What do you suggest I can do to fix the DVD drive?
Thank You.
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Thank you for the information. Is there a free DVD player available or do I have to purchase one? Can you please recommend one that will work with the Toshiba? Thanks Again.
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