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Thunderbird vs. AVG vs. Windows 10

915 Views 3 Replies 2 Participants Last post by etaf, Aug 12, 2017

lizdoidge

Discussion Starter · Aug 12, 2017

I have been running Thunderbird for years, mostly with Windows 7, but now I have a new computer running Windows 10. I successfully moved my complete profile across from Windows 7, as well as moving my complete Firefox profile, as I have done before. But when Thunderbird started trying to download new messages, it went on and on with the little green bar effectively spinning its wheels. It never got anywhere.
I subsequently downloaded free AVG and Thunderbird was immediately blocked by their firewall. Couldn't see where to make an exception for Thunderbird - turned the firewall off - back to spinning its wheels.
This is all getting so silly. Please can someone help.
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz, Intel64 Family 6 Model 158 Stepping 9
Processor Count: 8
RAM: 8091 Mb
Graphics Card: NVIDIA GeForce GT 730, -2048 Mb
Hard Drives: C: 273 GB (229 GB Free); F: 321 GB (310 GB Free); G: 321 GB (320 GB Free); H: 176 GB (151 GB Free); I: 206 GB (204 GB Free); J: 465 GB (140 GB Free);
Motherboard: Dell Inc., 0VHXCD
Antivirus: Windows Defender, Disabled

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etaf

· #2 · Aug 12, 2017

how did you move the profile?
have you re-setup the thunderbird accounts ?

i have moved thunderbird onto w10 ok

remove avg and use the removal tool

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lizdoidge

Discussion Starter · #3 · Aug 12, 2017

Once Thunderbird had set up a new W10 profile folder I renamed the profile folder from W7 that I'd saved onto an external drive, and then - GOTTIT! I copied the old folder over the top of the new folder.
Just did it again by renaming the old folder + 1, saving it alongside the new folder, deleted the new folder and renamed the old folder -1 and it worked. Thankyou. you made me think.
Also removed AVG. Never liked them anyway

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etaf

· #4 · Aug 12, 2017

you are welcome

have a look at avast, avira free antivirus
note w10 has windows defender by default

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