Hi Fred
I have to say that they have been very rude, evasive and unhelpful. Not good when I had always refused to use a Nokia because of the reputation of their support and reliability of the product. I have had my technical problem escalated but have no case number or time to resolution.
I start a new job next month and get a phone as part of the package so will be sending my current phone to Nokia in pieces in a box as an illustration of what I think of their nasty, tacky little devices.
I have to say that they have been very rude, evasive and unhelpful. Not good when I had always refused to use a Nokia because of the reputation of their support and reliability of the product. I have had my technical problem escalated but have no case number or time to resolution.
I start a new job next month and get a phone as part of the package so will be sending my current phone to Nokia in pieces in a box as an illustration of what I think of their nasty, tacky little devices.