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Those wonderful folk at Nokia

1350 Views 5 Replies 4 Participants Last post by  hermes
See the pasted reply I got from Nokia support below and make upp your own minds:

"Thank you for contacting Nokia Helpline.

With regards to your email concerning your technical query, we are unable to investigate this issue further as you have not given us permission to use your details to contact you with marketing material. "
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Hi Fred

I have to say that they have been very rude, evasive and unhelpful. Not good when I had always refused to use a Nokia because of the reputation of their support and reliability of the product. I have had my technical problem escalated but have no case number or time to resolution.

I start a new job next month and get a phone as part of the package so will be sending my current phone to Nokia in pieces in a box as an illustration of what I think of their nasty, tacky little devices.
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