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The most simple question but the hardest solution

4048 Views 12 Replies 4 Participants Last post by  tobyprice
My problem simply is that my computer doesn't recognise I have a sound card. It shows I have one in the devices but does not use it (eg no devices listed in sound control panel apart from the modem)

This is not an issue because most programs don't seem to ask for one, however when using the web none of the embedded players will output audio. This is infuriating and I have been unable to find any way of solving this through google or other forums.

I have called the computer supplier -
They claim they installed the computer in the wrong order and it would need re doing and wiping in order to recognise the card as the primary audio card. I don't want to have to go through this so I really want another solution.

I want to be able to fool the internet into just outputting sound like Windows media player and all my other software do...

I use firefox 2.0 (IE dosen't work either) and spec is:

Laptop, AMD Athlon 3200, 1gb Ram, Realtek High Definition Audio Card

Thanks for any help anyone can offer!

Toby Price
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It does play things in everything apart from embedded players (unless using the WMP engine).

I will try to reinstall drivers but I think the issue is with the order of sound devices.
In dxdiag it shows 2 sound tabs:

Tab 1) modem # 1 Line Playback (type:emulated)
Tab 2) and Realtek HD audio rear (type: WDM) - Drivers present

So not quite sure what to do... try and swap them somehow (but this is where the guy on support line said it was the order they were installed when the computer was first done)

From everest Field

Motherboard Name ULI EV4873
Motherboard Chipset ATI Radeon Xpress 200M, AMD Hammer
Audio Adapter ULi/ALi M5461 High Definition Audio Controller

Thanks for your help so far!

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Oh and I read about flash being a problem but it doesn't work after reinstalling (although it may be only flash which can't determine my sound drivers...
well i'll have a go...
I'm afraid I've got nowhere installing replacement flash players and updating Adobe Flash... and telling firefox what programs to run files with doesn't help.

Any ideas?


From the info earlier in this thread could you recommend what i'm looking for as far as drivers are concerned? Does it need to be for the motherboard, the graphics or AMD? couldn't see which when i looked earlier...

Thanks very much!
I'll get on it when I get back from work later...
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