Tech Support Guy banner
  • Please post in our Community Feedback thread for help with the new forum software! If you are having trouble logging in, please Contact Us for assistance.
Status
Not open for further replies.
1 - 20 of 23 Posts

·
Registered
Joined
·
24 Posts
Discussion Starter · #1 ·
Hello
I am not sure if this is a hardware problem,bios or software but here goes.

The system will not boot beyond the bios/starting windows stage.
The problem occured after a shut down and pc was rebooted the next day.
No recent alterations to the hardware or configuration has been made.
My system will not boot and gives me the following message.
Windows could not start. the following file is missing or corrupt \windows\system32\config\system
insert windows cd and press r to repair.

My System is as follows Windows xp home with sp3 . Asus a8v deluxe motherboard with AMD athlon64 3200+ processor
Ami bios 08-00-09
Fitted with two Maxtor 80gb hard drives sata serial ata

I did not have a windows xp disc as it was preloaded by the manufacturer when I bought it.
After trying all manner of ideas to solve the problem , I have now purchased a Windows xp cd with sp3.
This has still not solved the problem. When I boot up using the xp cd it loads ok, but when I try and do a repair it says Hard drives not found.
I have checked that both hard drives are properly connected.
When I enter the bios they are set to auto and shown as ft tx ary1 and ft tx ary 2
Further in the bios it says Serial ch0 master no device and serial ch1 master no device and lists the following
ID Mode Size Track-mapping Status
1 1+0 stripe 81964m 9964/225/63 functional
2 1+0 stripe 81964m 9964/225/63 functional

How do I made the system see the hard drives ?
I hope that someone can help with this frustrating problem

Thanks in advance John
 

·
Banned
Joined
·
1,398 Posts
Some bios have a facility to locate all hds; it's worth a try. Failing that try getting to a command prompt using the repair consul on cd and type in either:
chkdsk /r
fixmbr
fdisk / mbr
 

·
Registered
Joined
·
277 Posts
You may need the motherboard raid drivers for xp to see the hard harddrives.

You can either press f6 when it says and use a floppy, or make a slipstreamed cd with drivers already on it.
 

·
Super Moderator
Joined
·
46,543 Posts
The above is correct; you need to load the sata drivers for xp to be able to see the hard drives. You download this from the asus site.

Next if there is anything important on your drives ie docs, pics, etc, I would highly advise you to pull the drive and copy/backup whatever is important to you. Do this before attempting any repair or clean install.
 

·
Registered
Joined
·
24 Posts
Discussion Starter · #5 ·
I have got the raid drivers and put them on a floppy.
Rebooted with xp cd in drive and the floppy in drive A:
pressed F6 and it loaded to the repair option page
selected r and eventualy it arrives at C:\windows but does not boot into windows proper.
Tried chkdsk /r and this says checking and repairing and after it gets to 100% returns to C:\windows

Tried rebooting as normal and it still doesn't see the hard drives.

looked at fixmbr but didn't try it because it gives me a warning message.

What do I do from here

Thanks John.
 

·
Registered
Joined
·
24 Posts
Discussion Starter · #7 ·
I have not got access to the files yet only C:/windows and that only contains windows files.

How do I boot into full C + d drive access from where I am at the c: prompt


Thanks
 

·
Super Moderator
Joined
·
46,543 Posts
I have not got access to the files yet only C:/windows and that only contains windows files.

How do I boot into full C + d drive access from where I am at the c: prompt

Thanks
You need to pull the drive and connect to a working system OR boot with a linux live CD and copy whatever you want. If you are not comfortable with linux, then pull the drive and connect to a working system.
 

·
Registered
Joined
·
24 Posts
Discussion Starter · #9 ·
I think you are slightly missing the point, I have tried Linux previously but it doesn't recognise the hard drives.
As I said at the start the bios says that hard drive ch0 and ch1 not installed.

I think that I need a new driver for the sata raid drives but which one and from where
Asus, Maxtor, Via tech or promise I have tried a driver from promise but that didn't do anything.
With regards to trying the drive on another pc, the only other one I have is the one I am sending this from and the drive in this is is the older ata ribbon cable type and not a sata one.

Any ideas about the driver ?

thanks

the
 

·
Super Moderator
Joined
·
16,194 Posts
Do the XP CD boot again, press F6 but DON'T press R at the first screen press Enter, then follow the instructions to do a repair of the existing XP.
 

·
Registered
Joined
·
24 Posts
Discussion Starter · #11 ·
Did this but it doesn't offer me a repair option, only an option to install windows.
I don't want to go too far with that option in case it formats any files.

Right from the initial boot the bios does not see any hard drives.

The system worked fine and the mobo has never given me any trouble or been changed in any way apart from a possible bios update at some point, which I cant be 100% about.

It has got me totally baffled !!!
 

·
Registered
Joined
·
277 Posts
You can reinstall windows without formating.

You select leave current file system intact, which would be under the quick and full format options.

You would have to reinstall drivers and some programs as they would be there, but not associted with the new install.
 

·
Registered
Joined
·
24 Posts
Discussion Starter · #13 ·
I am still convinced that the problem lies with Asus or Via tech bios being corrupted or the mbr, as right from the start the bios does not see any hard drives.

Can anyone else help please

John
 

·
Super Moderator
Joined
·
16,194 Posts
Go into the Bios > Advanced > Onboard Devices Configuration > Onboard Promise Controller > Operating Mode and change it from 'Raid' to 'IDE' then press the F10 key to save and exit.

Does it boot to XP now ?
 

·
Registered
Joined
·
396 Posts
John, if i were you, transfer your hard drives to a working system as data drives, boot that system, transfer all your important files, put the hard drives back in ur normal system, reset your bios by removing all power sources and the small silver battery for about 5 mins to be sure, put battery back in and when ur pc enters bios, boot from your xp cd, format both drives and do fresh installs, then put one of ur hard drives back in the other system to get your documents back :)

Worth a try, its what i would do in your situation

Good luck!
 

·
Registered
Joined
·
24 Posts
Discussion Starter · #16 ·
To Managed
I have tried that and it did not work


I have been posting some wrong information.
When I boot the bios does see the drives, I was getting mixed up because they are raid and that doesn't show primary or secondary.

It is when I try and do a windows repair that 'Windows' does not see the drives.

The option of transfering the drives might not work for me.
The drives I am having problems with are on sata cables and the only other pc I have access to is on the older type of ribbon cables so not compatable.


What next ?
 

·
Super Moderator
Joined
·
46,543 Posts
With raid, you really have a problem now. Do you have a current backup of anything important?

FWIW raid is NOT for the home user; it is for servers that need hot swap and drive redundancy.

I assume this is onboard type raid. If that is correct, your options are very limited. On of the many reasons I tell people that if they really really must have raid, then buy a real raid card. With a promise or highpoint type card, this would be a non-issue. Very simple to get the data and reinstall.
 

·
Registered
Joined
·
24 Posts
Discussion Starter · #18 ·
Hi crjdriver
I think you might be mis reading what my system is, so let me recap to save you going back through the posts.

Please bear with me as I am somewhat of an amatuer and just learning as I go along.
Firstly my pc is a desktop pc home type built by a leading uk computer manufacturer.
The parts I think that you need to know about I have taken from the build list that was supplied with it and are as follows
Mobo Asus a8v deluxe fitted with Amd Athlon 3000 which I replaced some time ago with a 3200
Bios is A.M.I 1010.003
Hard discs are two Maxtor 80gb promise 1+0 stripe/raid scsi disc device
Both the same. First drive C ch0 has windows xp home on it with sp3 installed.
Chipset Via ohc1 compliant IEEE 1394 host controller.

As I said previosly the bios says that the drives are both functional but when I load windows from the cd and try and do a repair it tell me that there are no hard drives present.
I am booting up using a via tec V8237 raid driver at the F6 prompt is this the driver I should be using ? Mobo does have a V8237 chip installed.

I hope this makes the picture clearer, please ask if you need any more information.



Thanks John
 

·
Registered
Joined
·
24 Posts
Discussion Starter · #19 ·
Some more information that may help, please read the previous posting first.
I have just tried loading again from the cd and using the v8237 raid floppy at the f6 promt. this gets me to the install or repair screen
select R and then it allows me to select drive C:
It then gives me the following message ' The system registry does not appear to have an active control key.
The system registry maybe damaged.

Hope this tells you something !!
 
1 - 20 of 23 Posts
Status
Not open for further replies.
Top