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Discussion Starter · #1 ·
Why would AVG Antivirus detect a "system 32 trojan" and tell me that I need to remove it instead of removing it on it's own? Are trojans really that hard to get rid of? What trojan remover shall I use?

I recently purchased BoClean trojan remover and have used others as well. Why do I still get this trojan message?


Thanks in advance.
 

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Please get Spybot S&D to clear out any spyware.
http://www.safer-networking.org/index.php?page=mirrors

Install the program and open it.

Before doing any scanning click Online and Search for Updates .
Put a check mark at and install all updates.

Click Check for Problems and when the scan is finished have Spybot fix all it finds marked in red.

Then after reboot:
Download 'Hijack This!'. http://www.spywareinfo.com/~merijn/files/HijackThis.exe
Unzip, doubleclick HijackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log, load it in Notepad, and copy its contents here. Most of what it lists will be harmless or even essential, don't fix anything yet.
 

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Discussion Starter · #3 ·
Oh geez, sorry, guess I should have mentioned that I have done all the spyware and adware removal stuff prior to all this.

It's not my computer, but I've been assisting someone so I'll get a copy of the log and post it back in a day or so.

Thanks for your help.
 
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