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Discussion Starter · #1 ·
First off, forgive me, I have had a browse around here but I have not noticed anything that I can understand properly to help me with my issue and I am at my wits end with it.

I am using my pc, either online or not and everything seems fine then all of a sudden I get an error window popping up saying the following;

Host Process for windows services has stopped working.
Problem signature:
Problem Event Name: APPCRASH
Application Name: svchost.exe
Application Version: 6.0.6001.18000
Application Timestamp: 47918b89
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03821
Exception Code: c000071b
Exception Offset: 000888f5
OS Version: 6.0.6002.
Locale ID: 2057
Additional Information 1: 0e02
Additional Information 2: b21b56b606e7544720668ce364087082
Additional Information 3: 0e02
Additional Information 4: b21b56b606e7544720668ce364087082
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I can't automatically click on the internet link to get help as when I am online, my internet crashes out and I can't actually log on to the net again until I restart the pc. I don't know if it will make a difference but my internet connection is a 'dongle' from the 3 network.

I have Googled everything I can think of to try to help myself but I am at a total loss. I am not an expert when it comes to things like this so if someone can give me instructions like 1, do this, 2, do this etc, that are easy to follow, I would be very greatful.

Thank you.
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