[cece3505]

My computer has gone wacky in all respects. The main problem I have is that it shuts down automatically and restarts or freezes.
I used msconfig with my out-sourced tech support and they just said re-install Xp Pro. I really don’t want to do that unless it is really the last option.
Currently I am operating in selective mode. The following are CHECKED:
Nwiz
NV Cpl
Avg32
PP Mem Check (Pest Patrol)
PP Control (Pest Patrol)
Ctfmon

The following are UNCHECKED:
Ctfmon
Dumpprep 0-k
Stcloader
Zl client (Zone Alarm)

AVG says I no longer have any virus but it did heal Second Thought B. in two files. The above mentioned stcloader I have found located in Windows Prefetch but have not done anything with it as I am not sure how to deal with it, or if I should, without making matters worse.

I cannot get Pest Patrol or Panda Online Scan to complete a scan without the computer either freezing or restarting. Pest Patrol and AVG are up to date. Earlier when I could complete a scan with Pest Patrol I had two items called something like Scratch Off that Pest Patrol tried to delete but there was an error in the program and Pest Patrol hasn’t completed a scan since. I turn off Pest Patrol, AVG and Zone Alarm when trying the Panda Scan.

Two weird things I noticed. I tried a System Restore in the beginning of all this a day or so ago and I had NO restore points. The Restore was NOT turned off. I have used it before and there are usually several within the month and previous months but I was not even allowed to click to the previous month. Zone Alarm settings keep getting re-set somehow with the computer restarting itself. Mainly it is the Ad Blocker and Cookie controls that are reset to off. I uninstalled Zone Alarm and re-installed but to no avail.

I’ve included a Hijack log. Thank you in advance for any help you can give.

Logfile of HijackThis v1.97.7
Scan saved at 4:25:29 PM, on 3/20/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\Grisoft\AVG6\avgcc32.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\Program Files\PestPatrol\PPControl.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\hijackthis\HijackThis.exe

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [AVG_CC] C:\Program Files\Grisoft\AVG6\avgcc32.exe /startup
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\Program Files\PestPatrol\PPControl.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O8 - Extra context menu item: &WordWeb... - res://C:\WINDOWS\System32\wweb32.dll/lookup.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {09C6CAC0-936E-40A0-BC26-707480103DC3} (shizmoo Class) - http://www.uproar.com/applets/activex/shizmoo/flipside_web18.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/18708c2b31cbbbc44f22/netzip/RdxIE601.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/d052c1d7d32ead/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.napster.com/client/isetup.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37881.9786574074
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

 

[winchester73]

Please submit the following for evaluation to: http://submit.lavahelp.com

Simply copy/paste the following into the box that reads "Submission File". Click "Submit new or updated target". Wait for it to upload.

C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe