I have yesterday a problem encountered.
My friends windows xp starts normal, but after loging on, i see just the wallpaper, nothing else. no desktop symbols, no taskbar, nothing.
how can i solve this problem ?
Your friend could try System Restore to a time before this happened.
They would have to get into Safe Mode first if possible
1. Restart your computer.
2. When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
3. Select the option for Safe Mode using the arrow keys.
4. Then press enter on your keyboard to boot into Safe Mode.
5. Do whatever tasks you require and when you are done reboot to boot back into normal mode.
when in Safe Mode click Start then Run type msconfig click OK
Then click the Launch System Restore button
Pick a date in Dark Blue to before the problem happened and follow the prompts.
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