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Spyware Problem

1001 Views 6 Replies 2 Participants Last post by  buckaroo, 
W
Hey All,

I've done all I can to rid my machine of spyware--ran the latest build of Ad Aware, Spy Bot, etc.--but I haven't purged it of all the little nasties. Problem is, I'm not a tech-minded person, so in Hijack This, I don't know what's suspicious and/or safe to axe. Here's my log file:

Logfile of HijackThis v1.97.3
Scan saved at 3:54:03 PM, on 4/16/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
C:\WINDOWS\System32\kmw_run.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\KMW_SHOW.EXE
C:\Documents and Settings\mdrew\Desktop\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = mk:mad:MSITStore:C:\WINDOWS\start.chm::/start.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = mk:mad:MSITStore:C:\WINDOWS\start.chm::/start.html
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {CE7C3CF0-4B15-11D1-ABED-709549C10000} - C:\Program Files\Kensington\MouseWorks\IE_SPY.DLL (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
O4 - HKLM\..\Run: [kmw_run.exe] kmw_run.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} (MediaTicketsInstaller Control) - http://www.mt-download.com/MediaTicketsInstaller.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ms.gettysburg.edu
O17 - HKLM\Software\..\Telephony: DomainName = ms.gettysburg.edu
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ms.gettysburg.edu

If anyone can help me out, I'd be thankful and indebted.
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buckaroo
Well, there's not much of anything that I see on your log. What problems are you still having?

One thing you may want to do......you have an outdated version of HJT. Just in case, install the latest version and post log again.

http://www.spywareinfo.com/~merijn/downloads.html

:)
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W
Occasionally, my IE start page is replaced with another, CoolWeblike page. Typically I run Adaware et al, and the page disappears, though I'm not sure where or if it has been completely removed, given that it pops up again, seemingly at random, even if I haven't used IE or been on the Internet.
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W
After downloading the latest version of CWS and HJT, my home page was once again hijacked. Here is the log file:

Logfile of HijackThis v1.97.7
Scan saved at 9:06:43 AM, on 4/19/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
C:\WINDOWS\System32\kmw_run.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\KMW_SHOW.EXE
C:\Documents and Settings\mdrew\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = mk:mad:MSITStore:C:\WINDOWS\start.chm::/start.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = mk:mad:MSITStore:C:\WINDOWS\start.chm::/start.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = mk:mad:MSITStore:C:\WINDOWS\start.chm::/start.html
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {CE7C3CF0-4B15-11D1-ABED-709549C10000} - C:\Program Files\Kensington\MouseWorks\IE_SPY.DLL (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
O4 - HKLM\..\Run: [kmw_run.exe] kmw_run.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} (MediaTicketsInstaller Control) - http://www.mt-download.com/MediaTicketsInstaller.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ms.gettysburg.edu
O17 - HKLM\Software\..\Telephony: DomainName = ms.gettysburg.edu
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ms.gettysburg.edu

What concerns me most is are the RO lines 1 and 2 and R1 line. That is not my homepages web address, and even after running the various protections, this URL still shows up on the log file. Can I just delete these lines, and by doing so, will I be rid of this pest?
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buckaroo
Yes, let's take those entries out:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = mk:mad:MSITStore:C:\WINDOWS\start.chm::/start.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = mk:mad:MSITStore:C:\WINDOWS\start.chm::/start.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = mk:mad:MSITStore:C:\WINDOWS\start.chm::/start.html

Close your browser, check the entries in HJT, click Fix and REBOOT.

May not hurt to run CWShredder, just in case:

http://www.spywareinfo.com/~merijn/downloads.html

After downloading, open the application, click Fix (not scan) and let it do it's thing.

There's nothing else amiss on your log. Feel free to post another log if you want.

:)
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W
I took out the offending lines last night, but they were back again this morning. I took them out again, ran all of the anti-spyware programs, and things seem back to normal...for now. If it comes back again, I'll post the log. In the meantime, thanks buckaroo.
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buckaroo
You're welcome! :up:

If they come back, run your removal applications in safe mode, or "clean boot" in XP. Here's instructions:

http://service1.symantec.com/SUPPOR...=2004 for Windows 98/Me/2000/XP&osv=&osv_lvl=

:)
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