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Discussion Starter · #1 ·
My husband needs me to fix a problem on his computer (oh help!). He was scanning and then printing a document (HP LaserJet 1000) and it quit printing in mid document. He now gets a "spooler subsystem app has encountered a problem and needs to close" notice. He is running XP and has attempted to remove and reinstall the printer but can do neither. Microsoft suggests changing the registry, but I honestly am afraid to do that. Any easy suggestions before I resort to the hard stuff?
 
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