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Soundblaster gives blue screen of death please help

3348 Views 15 Replies 4 Participants Last post by  RevShaitan
I bought a soundblaster because I got this system second hand and it didn't have sound for some reason although I checked and it has onboard sound in the bios. I installed the soundblaster and ran the software for it.. no problem so far. The sound worked fine and I played with it a bit..even downloaded an mp3 and it played fine.
The problems started a few minutes later when I realized the computer was running really sluggishly. I run a gateway 566mhz Celeron with 60 mgs of ram. I went online because i wanted to see if maybe there was some info on the soundblaster site. The computer suddenly froze and brought up a blue screen of death. I tried to reboot.. defrag.. etc.. but the problem didn't get fixed that way. I tried to remove the soundblaster on a whim to see if that was the problem and it was... the freezing and slowing down stopped and the system ran fine. I tried to install the card on a different slot.. in fact i tried them all with no success.. The sound works fine but my system goes on the fritz and eventually gives me a blue screen error each time.. I am running windows98se by the way. I am willing to give any more info if that might help lead to a solution.. just post the info you need. I wondered if maybe it was that i had to disable the onboard sound which i am unsure how to do. I did manage to find out that i can get to the bios by changing a jumper on the motherboard but there was no way i saw to disable it and a friend of mine said it should probably disable the onboard sound automatically. I am pretty frustrated at this point and am willing to try about anything. I would also be willing to just use the onboard sound if i could get it to work without all these problems. Thanks in advance if anyone has any clues on fixing my problem.
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Go here and download aida32,

Run the program and see if you can find out what motherboard you have. Then we can maybe give you better advice.

Let us know
There is a pdf file here,

It does have a section on the BIOS setup and there is a audio portion where you can disable the onboard audio. Might be worth a try.

From the website:

* Technical Product Specification
This product specification applies only to standard WL810E motherboards with BIOS identifier WL81020A.86A. Changes to this specification will be published in the WL810E Motherboard Specification Update before being incorporated into a revision of this document. Adobe Acrobat format

A1250401.PDF: Size: 376,442 Date: March 15, 2000

* Motherboard Specification Update
This document is an update to the specifications contained in the WL810E Technical Product Specification (Order Number A12504). It is intended for hardware system manufacturers and software developers of applications, operating systems, or tools. It contains specification changes, errata, specification clarifications, and documentation changes.

o Specification Changes are modifications to the current published specifications. These changes will be incorporated in the next release of the specifications.
o Errata are design defects or errors. Characterized errata may cause the WL810E motherboard's behavior to deviate from published specifications. Hardware and software designed to be used with any given Printed Board Assembly (PBA) and BIOS revision level must assume that all errata documented for that PBA and BIOS revision are present on all motherboards.
o Specification Clarifications describe a specification in greater detail or further highlight a specification's impact to a complex design situation. These clarifications will be incorporated in the next release of the specifications.
o Documentation Changes include typos, errors, or omissions from the current published specifications. These changes will be incorporated in the next release of the specifications.

This location contains the most current Specification Update. The revision number is indicated by the last two digits in its 'pdf' file name.

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If it is Winupdater, it is a worm. See here,

Are you running UP TO DATE virus software? If not you should begin doing so NOW!

See here for Rog's list of security tools,

Do an online virus scan and see what you find. I would also suggest the Stinger program along with AVG if you do not have virus protection and Spybot search and destroy along with AdAware for spyware.

Let us know
Do you have the latest drivers for the sound card itself? What sound card is it?

Let us know

PS: If you do not know, get Aida32 and run the program. Althiugh the main site is now closed, you can still get it here,
OK that link does not work, try this,
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