Here is a text report of my motherboard.. hopefully it will give you a clue that might help me. I appreciate the site of that program. Let me know what you discover.
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Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)
Soundblaster gives blue screen of death please help
I bought a soundblaster because I got this system second hand and it didn't have sound for some reason although I checked and it has onboard sound in the bios. I installed the soundblaster and ran the software for it.. no problem so far. The sound worked fine and I played with it a bit..even downloaded an mp3 and it played fine.
The problems started a few minutes later when I realized the computer was running really sluggishly. I run a gateway 566mhz Celeron with 60 mgs of ram. I went online because i wanted to see if maybe there was some info on the soundblaster site. The computer suddenly froze and brought up a blue screen of death. I tried to reboot.. defrag.. etc.. but the problem didn't get fixed that way. I tried to remove the soundblaster on a whim to see if that was the problem and it was... the freezing and slowing down stopped and the system ran fine. I tried to install the card on a different slot.. in fact i tried them all with no success.. The sound works fine but my system goes on the fritz and eventually gives me a blue screen error each time.. I am running windows98se by the way. I am willing to give any more info if that might help lead to a solution.. just post the info you need. I wondered if maybe it was that i had to disable the onboard sound which i am unsure how to do. I did manage to find out that i can get to the bios by changing a jumper on the motherboard but there was no way i saw to disable it and a friend of mine said it should probably disable the onboard sound automatically. I am pretty frustrated at this point and am willing to try about anything. I would also be willing to just use the onboard sound if i could get it to work without all these problems. Thanks in advance if anyone has any clues on fixing my problem.
The problems started a few minutes later when I realized the computer was running really sluggishly. I run a gateway 566mhz Celeron with 60 mgs of ram. I went online because i wanted to see if maybe there was some info on the soundblaster site. The computer suddenly froze and brought up a blue screen of death. I tried to reboot.. defrag.. etc.. but the problem didn't get fixed that way. I tried to remove the soundblaster on a whim to see if that was the problem and it was... the freezing and slowing down stopped and the system ran fine. I tried to install the card on a different slot.. in fact i tried them all with no success.. The sound works fine but my system goes on the fritz and eventually gives me a blue screen error each time.. I am running windows98se by the way. I am willing to give any more info if that might help lead to a solution.. just post the info you need. I wondered if maybe it was that i had to disable the onboard sound which i am unsure how to do. I did manage to find out that i can get to the bios by changing a jumper on the motherboard but there was no way i saw to disable it and a friend of mine said it should probably disable the onboard sound automatically. I am pretty frustrated at this point and am willing to try about anything. I would also be willing to just use the onboard sound if i could get it to work without all these problems. Thanks in advance if anyone has any clues on fixing my problem.
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I figured you might need to know more than that so i went ahead and posted this summary in the event that it might help out. thanks.
Computer:
Operating System Microsoft Windows 98 SE
OS Service Pack None
Internet Explorer 6.0.2800.1106 (IE 6.0 SP1)
Computer Name APRILS
User Name aprils
Motherboard:
CPU Type Intel Celeron II, 566 MHz (8.5 x 67)
Motherboard Name Intel Willow Springs 2 WL810E (4 PCI, 2 DIMM, Audio, Video)
Motherboard Chipset Intel Whitney i810E
System Memory 64 MB (PC100 SDRAM)
BIOS Type AMI (04/04/00)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)
Display:
Video Adapter Intel(R) 82810E Graphics Controller
3D Accelerator Intel i752
Monitor Gateway EV700 (10121140877564)
Multimedia:
Audio Adapter Intel 82801AA I/O Controller Hub - AC'97 Audio Adapter
Storage:
Floppy Drive GENERIC NEC FLOPPY DISK
Disk Drive GENERIC IDE DISK TYPE47
Optical Drive MITSUMI CD-ROM FX4831T!A
Partitions:
C: (FAT32) 14309 MB (10547 MB free)
Input:
Keyboard Standard 101/102-Key or Microsoft Natural Keyboard
Mouse Microsoft PS/2 Port Mouse
Network:
Primary IP Address 172.171.67.132
Primary MAC Address 44-45-53-54-00-00
Network Adapter Microsoft TV Data Adapter. (4.0.0.3)
Network Adapter PPP Adapter. (172.171.67.132)
Network Adapter PPP Adapter.
Modem 56K PCI Voice Modem SF-1156IV R9A #2
Peripherals:
Printer Lexmark Z23-Z33
USB Device InkJet Color Printer
Computer:
Operating System Microsoft Windows 98 SE
OS Service Pack None
Internet Explorer 6.0.2800.1106 (IE 6.0 SP1)
Computer Name APRILS
User Name aprils
Motherboard:
CPU Type Intel Celeron II, 566 MHz (8.5 x 67)
Motherboard Name Intel Willow Springs 2 WL810E (4 PCI, 2 DIMM, Audio, Video)
Motherboard Chipset Intel Whitney i810E
System Memory 64 MB (PC100 SDRAM)
BIOS Type AMI (04/04/00)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)
Display:
Video Adapter Intel(R) 82810E Graphics Controller
3D Accelerator Intel i752
Monitor Gateway EV700 (10121140877564)
Multimedia:
Audio Adapter Intel 82801AA I/O Controller Hub - AC'97 Audio Adapter
Storage:
Floppy Drive GENERIC NEC FLOPPY DISK
Disk Drive GENERIC IDE DISK TYPE47
Optical Drive MITSUMI CD-ROM FX4831T!A
Partitions:
C: (FAT32) 14309 MB (10547 MB free)
Input:
Keyboard Standard 101/102-Key or Microsoft Natural Keyboard
Mouse Microsoft PS/2 Port Mouse
Network:
Primary IP Address 172.171.67.132
Primary MAC Address 44-45-53-54-00-00
Network Adapter Microsoft TV Data Adapter. (4.0.0.3)
Network Adapter PPP Adapter. (172.171.67.132)
Network Adapter PPP Adapter.
Modem 56K PCI Voice Modem SF-1156IV R9A #2
Peripherals:
Printer Lexmark Z23-Z33
USB Device InkJet Color Printer
I just used the cd that came with it. I think the manual is dated 2002 so that's not a good sign. I'll see if the website maybe has some updated drivers and install the card again. I figure if I keep troubleshooting then i'll eventually find the answer. lol thanks
When it rains it pours.. i went to the creative.com website and i couldn't seem to load the link even though i know it works.. apparently i have some problem with IE or something. I can manually type the addresses and it works fine but some links don't work.. like the ones in the forum.. if i were to click on this right here-> www.creative.com it wouldn't do anything at all. I posted the question a few hours ago in a different section of the forum but i got no response. Talk about getting annoyed at my cpu. I wonder if i can just hurl it outside and kick it a few times to work out the kinks 
I managed to fix the sound thanks to your info but I still have a strange problem. I have a game installed called Ultima Online, but when I try to run it..it just shows a blank screen.. if i hit Ctrl-Alt-Del it tells me a program named 'Winupdater' or something spelled like that is not responding.. as well as the ultima online program not responding too.. This causes the system to lock up too and i have to restart it. I play the game pretty often so it's really annoying to have to remove the card just to play the game.. I checked my directx diag and it froze up when i tried to check the sound.. is there something still not right with it? Those two things are the only current problems thanks to all the info.
Hi.. Well I did what you recommended and made sure my computer is virus and spyware free. I still have the same problem though I think I have more of an idea of the cause. I think it's something to do with DirectX.. It's the latest version and whenever i try to run dxdiag it tries to freeze up.. unless i skip the DirectSound and DirectMusic diagnostics. Does this give anyone a better idea of what might fix this problem? i still can't use my soundcard effectively because i want it for the games i have which all require directx.. Anything that takes directx to run seems to freeze up if i have my soundcard in.. but if i take it out the games/programs run fine. I am pretty over my head here and i hope someone takes pity on me and helps me out.. rofl thanks in advance
Anyone got any ideas?
It's a SoundBlaster 16 pci 4.1
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