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Something wrong with Windows 7 update issued 1/8/18

5172 Views 8 Replies 4 Participants Last post by DKTaber, Jan 9, 2018

DKTaber

Discussion Starter · Jan 8, 2018

I was informed by Windows Update this morning that an "important" update was available -- specifically
"2018-01 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4056894)"

Installation date: ‎1/‎8/‎18 08:06 AM

Installation status: Failed

Error details: Code 800706BE

Help and Support:
http://support.microsoft.com/help/4056894

As you see, it's listed as having "Failed". However, if I now do a "Check for updates", it says Windows is up to date. The M$ page for KB4056894 says, "Due to an issue with some versions of Anti-Virus software, this fix is only being made applicable to the machines where the Anti virus ISV have updated the ALLOW REGKEY." That REGKEY is
"HKEY_LOCAL_MACHINE"Subkey="SOFTWARE\Microsoft\Windows\CurrentVersion\QualityCompat"

Value Name="cadca5fe-87d3-4b96-b7fb-a231484277cc"

Type="REG_DWORD"

Data="0x00000000"

I checked, and I DO have that REGKEY and every value is exactly as described.

So, can I assume that while the update is being offered to ALL Win 7 users, it will only install IF you do not have the REGKEY described, and when the install fails, it triggers something in Windows Update telling it that this computer does not need it, so subsequent update checks indicate you're up to date?

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flavallee

· #2 · Jan 8, 2018

Is the Internet Explorer browser listed as version 11.0.49 or 11.0.50?
If that update installed, it will be version 11.0.50.

Tomorrow is "patch Tuesday", so there should be a security quality monthly rollup for Windows 7.
I would be patient and wait until then and see if that update resolves the issue.

You didn't say which third-party antivirus app you use.
I use Microsoft Security Essentials 4.10.209.0, and that update installed fine in all 4 of my Windows 7 computers.

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DKTaber

Discussion Starter · #3 · Jan 8, 2018

Frank: I use Avast free.

My IE version popup is confusing. At the top, it says "Internet Explorer 11". Below that, it says "Version 11.0.9600.18893", but below that, "Update Versions: 11.0.50 (KB4056568)". "Install new versions automatically" is checked.

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plodr

· #4 · Jan 8, 2018

Hold off on installing the Quality Rollup. I would not be too eager to install the Security rollup which will come out tomorrow.
Why? Lots of BSOD problems. Be glad the update failed.

Interesting reading
Posted today https://www.askwoody.com/2018/wides...or-win7-kb-4056894-and-win10-1709-kb-4056894/

Posted Jan 5th
https://www.askwoody.com/2018/multi...g-the-january-win7-monthly-rollup-kb-4056894/

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DKTaber

Discussion Starter · #5 · Jan 8, 2018

Howly Cow!! Some of the recipients of this update have had horrific problems. I have not; the update history just says it "failed". However, subsequent investigation of my issue says that I don't have a problem. I.e., while Win update says "failed", it apparently installed OR because of the registry entry for Avast, I don't need it.

Will be interesting to see what comes out tomorrow.

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managed

· #6 · Jan 8, 2018

Copied from my Windows 7 Ultimate 32 bit update history for KB4056894 :-

2018-01 Security Monthly Quality Rollup for Windows 7 for x86-based Systems (KB4056894)

Installation date: ‎06/‎01/‎2018 8:31 AM

Installation status: Successful

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information:
http://support.microsoft.com/help/4056894

Help and Support:
http://support.microsoft.com/help/4056894

I have the exact same reg key as DKTaber.
Using MSE for my AV.
No problems with BSOD's or anything else.

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flavallee

· #7 · Jan 8, 2018

it says "Internet Explorer 11". Below that, it says "Version 11.0.9600.18893", but below that, "Update Versions: 11.0.50 (KB4056568)".

It looks like the KB4056568 update installed okay for you.

Azure Rectangle Font Screenshot Parallel

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managed

· #8 · Jan 8, 2018

Forgot to mention my IE11 is now 11.0.50 and the 'about' details are exactly the same as in Frank's screenshot.

My MSE version is 4.10.209.0 - also the same as Frank's.

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DKTaber

Discussion Starter · #9 · Jan 9, 2018

I guess it actually DID update, but the history still says "failed". Apparently, the history function is what's not working.

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