Tech Support Guy banner

Solved: "Your online id could not be linked with your windows user account .Access is

5052 Views 6 Replies 2 Participants Last post by  CJS23
"Your online id could not be linked with your windows user account .Access is denied"

I have been getting error
80070005 when trying to log in to Live Messenger.

I followed a "fix" at http://www.computerperformance.co.uk/Logon/code/code_80070005.htm but this has not fixed the problem.

When I go to the User Accounts in Control Panel it's a blank square when saying "Manage another Account"

My gut feeling is it's a permissions issue.

Cannot delete a test account i created. If I delete it it reappears on Welcome Screen!

Can't do Restore so I'm stuck
Status
Not open for further replies.
1 - 7 of 7 Posts
Windows Live accounts can be saved in any number of conifgurations. Nothing to do with a permissions issue as this is a "who you are and what you know"...user name and password.
The Remember me and Remember my password remained greyed / grayed out despite Revo Uninstaller Uninstall and reinstall of latest stable Version direct from Microsoft. See Screenshot

Works fine when I created a new user account on the actual new user account which leads me to believe it's profile specific.

Attachments

See less See more
2
Also the screen is blank in Control Panel although there is another account I created. On this other Account I can log into Messenger with the same Credentials.

Also, see screenshot re error when trying to link Online IDs

"Your online ID could not be linked with your Windows user account. Access is denied"

Attachments

See less See more
Windows Live accounts can be saved in any number of conifgurations. Nothing to do with a permissions issue as this is a "who you are and what you know"...user name and password.
I went to my User Account via c:\user\my name right -clicked and got Properties sheet up and then took tick out from Read Only (was mixed).

I applied this to all sub-folders and hey presto I can now use Live Messenger.

However . . . the manage User Accounts screen is still blank as per previous screenshot.

This problem all came about because my All Programs was blank.

Following some random advice on a Web Site (I know, I know) - I right clicked on All Programs and said Open, I then created a folder called Stuff and moved some of the programs in there. Only moved a few but it worked!! I can now navigate my Start Menu correctly.

However, I can now no longer:-
Use System Restore (fails)
Delete, add or manage User Accounts

In short is there a way of either resetting my Profile to some default value? Or can I create a new Profile and copy my Settings across to there?

Additionally, I have my entire music collection under my profile path (nearly 100GB) - could this be a problem in itself?

Thanks.
See less See more
Fixed it!!

Followed Method 1: Reset the registry and the file permissions

advice at http://support.microsoft.com/kb/949377? as regards running Reset.cmd after installing Subinacl.exe file downloaded FULL XP SP3 from

http://www.microsoft.com/downloadS/d...displaylang=en

I know lots of people worldwide are having this problem so hope it helps.

All is now well.

Regards

Chris
See less See more
1 - 7 of 7 Posts
Status
Not open for further replies.
Top