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Discussion Starter · #1 ·
Hey'a everyone,

I have an XP SP2 pc which wont boot. After I turn it on, it starts to load and then I get the error message "windows could not start because the following file is missing or corrupt
\windows\system32\config\system". So I booted from my XP CD-Rom to attempt to use the Recovery Console, and got so far, then got the bsod. Then I used another bootable cd I have with some tools on it and tested the health of the hard drive, which passed. So then I thought, 'Oh I'll just reformat it' and attempted to do a clean install, got so far, then the bsod. So I've about reached the limit of my knowledge in this area. Any help would be greatly appreciated.

Thanks :)
 

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Hello Tinks:
At what point during the "Oh I'll just reformat it' and attempted to do a clean install, got so far," BSOD appear?

Please provide the BSOD information.
""windows could not start because the following file is missing or corrupt
\windows\system32\config\system""

has many causes: Windows corruption; registry corruption; hard drive corruption; faulty ram; hard drive failing, to name but a few.

Try running chkdsk from the recovery console.

Does your special boot disk have a ram diag? If so, run it. If not, use MemTest86. I prefer to run it for 8+ hrs, from a floppy. The last time I tried to run MemTest86 from a CD [ ISO image ], it only ran for 1 pass.

http://www.memtest86.com/
On the left, left click on "free download".

RF123
 

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Discussion Starter · #3 ·
Hey'a Rainforest,

I get the bsod upon trying to do a fresh install at the screen where I select the adapter from a list for the sata drive.

Also, I can't use the recovery console to run chkdsk utility because I get the bsod before the point where I'd run chkdsk.

I've done some tests and my HDD, CPU and RAM (along with a few other hardware devices which I can't remember) came up clean. That leaves registry/boot sector/system file corruption....but how can I fix that if I can't boot into the recovery console? I'm not that experienced with this side of things, so go easy on the techno speak...lol... ;)

Thanks...

Me
 

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Tinks:
Please provide the exact, complete wording of the blue screen.

When trying to install Windows XP, there is a notice that informs you that if you want to install raid or sata drivers, insert the disk at this time. That is on a blue background [ screen ], but not a Blue Screen of Death, blue screen.

Are you referring to this http://www.mysuperpc.com/build/sata_windows_xp_install_0_3.jpg screen, or any of the other shots at http://xphelpandsupport.mvps.org/how_do_i_install_windows_xp.htm

This http://i137.photobucket.com/albums/q216/kitkat1for/P1010190.jpg is an EXAMPLE of a BSOD.
May you never encounter one.

Are you working on the Compaq Presario Desktop computer noted in your profile? If yes, which model #?

If no, which computer, brand & model? If a custom PC, which motherboard & processor?

RF123
 

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Discussion Starter · #5 ·
Hey'a rainforest :)

I know the difference between the blue screens of the set up process, and the bsod. It is the bsod (this isn't the first time I've dealt with a stop error). When trying to do a clean install of XP, it happens after the liscense agreement screen where you press F8 to agree. The BSOD error message is the standard message... with the technical info at the bottom as follows....

A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any window you might need.
If problem continue, disable or remove only newly installed hardware or software.

Disable Bios memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F5 to select advanced start-up options, and then select safe mode.

Technical Information
***Stop: 0x00000051 (0x00000003, 0x00000003, 0x00000000, 0xE11F4000)


When trying to use the recovery console, I get the BSOD with the same message as above, after I click on R=Repair.

It's a custom build pc........

AMD Athlon XP 2500+ CPU (333MHz FSB)
Serial ATA Seagate HDD
512 DDR Ram
Asus V9520 Video Suite GeForce FX2500, 128MBDDR

Thanks... :)
 

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Tinks:
Thanks.

Are you installing from an authentic Microsoft CD, from an image, from a slipstreamed CD?

Which version of XP was on the computer "I have an XP SP2 pc which wont boot"; XP SP2?

Are you using an XP SP2 disk now?

From this thread
http://www.theeldergeek.com/forum/lofiversion/index.php?t3821.html things do not look promising for you, Tinks. Could you remove the HDD from the problem computer, connect that HDD to a computer running XP, then, run check disk?

Could you remove the HDD from the problem computer, connect that HDD to a computer running XP, then, format the HDD with the problem?

This article is directed towards systems running Win 2000, but it discusses a registry problem, which is suggested by the error you noted in #1.
http://support.microsoft.com/?kbid=282501&sd=RMVP
This article gives a description / definition of "configuration manager".

Are you certain the time in the BIOS is accurate?
http://support.microsoft.com/?kbid=815265&sd=RMVP
http://www.aumha.org/a/stop.htm

It is not clear to me how someone else with your problem solved it, but look at this thread and consider the steps noted in #16.
http://www.techspot.com/vb/topic97683.html

Look at the motherboard for capacitors with leaks or bulging tops. This would indicate a defective motherboard. I have never replaced a capacitor on a motherboard.

At some site, I found a suggestion to run a HDD diag that offers a bootable CD, which can be used to reformat the HDD.

This product, free, I think, will allow you to change partitions. It may allow you to delete all partitions and reformat your HDD.
http://gparted.sourceforge.net/

Don't feel alone, Tinks.
http://www.pcreview.co.uk/forums/thread-516023.php
http://www.tomshardware.com/forum/244643-31-blue-screen-death-format-needed

http://search.yahoo.com/search;_ylt...+installing&y=Search&fr=moz2&ei=UTF-8&rd=pref

RF123
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Discussion Starter · #7 ·
Hey'a Rainforest,

I have sorted it! I used Acronis Partition Manager to create two partitions, formatted, and then load the OS on one, with the other for data. Technically that means my files should be safe next time there is a melt down, but we all know technically is not always reality...lol. I am just glad it is sorted. I still don't quite know what the problem was, and why I was unable to use the XP cd (which, by the way, is authentic, not pirated) but was able to use Acronis. Anyway, I am downloading updates as I type, and it will be all sorted soon. I would love to learn about slipstreaming, so it's faster next time, so will look that up.

Thanks for all your help Rainforest, I appreciate the time you spent.

Happy computing...

Me :)
 

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Tinks:
Congratulations!

You are welcomed.

Thanks for posting the method you used to resolve your issue.

Please use the thread tools to mark the thread solved when you are happy with the results of your efforts here.

Slipstreaming.
I have used nLite & Autostreamer.
Petri has a site I have found useful.

One MAY be able to add Windows updates to a slipstream disk using this tool. I have not tried it.
http://lifehacker.com/347505/update-windows-from-a-cd-with-offline+update

RF123
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