IMPORTANT: Only authorized members may reply to threads in this forum due to the complexity of the malware removal process. Authorized members include Malware Specialists and Trainees, Administrators, Moderators, and Trusted Advisors. Regular members are not permitted to reply, and any such posts will be deleted without notice or further explanation. Notice

Solved: Unremovable viruses?

1740 Views 13 Replies 2 Participants Last post by Remian, Jan 7, 2007

Remian

Discussion Starter · Jan 6, 2007

My TrojanHunter repeatedly finds registry problems, and states them to be the following Trojans: Startpage.100 and Trojan.Generic. I tell it to remove the files, but they are always found in the scans...

Here is my HJT

Logfile of HijackThis v1.99.1
Scan saved at 9:36:27 AM, on 1/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\TrojanHunter 4.6\THGuard.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Tchakalla\Desktop\I8kfanGUI.exe
C:\PROGRA~1\COMMON~1\SSTEM~1\rundll32.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\dwwin.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Easy SpyRemover\EasySpyRemover.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = c:\secure32.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = c:\secure32.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.html
R3 - URLSearchHook: (no name) - {E0820B0F-B79A-D73B-E949-EA6C571C01CC} - C:\WINDOWS\system32\fdxigrd.dll (file missing)
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,mfyctnl.exe
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: 0 - {0D175018-6941-48BD-7892-D41C85866A8E} - C:\Program Files\Broadcom\worumid868.dll
O2 - BHO: (no name) - {37EB498E-7800-A96A-AED9-045FF6ECB283} - C:\WINDOWS\system32\ceamvdb.dll
O2 - BHO: OwlforceB - {3E1500AC-87A5-416b-A211-82E848649DA9} - C:\PROGRA~1\OfB\OWLFOR~1.DLL
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: (no name) - {7DA39570-5FD2-4f18-94B4-20730CB3F727} - C:\WINDOWS\system32\lfupastq.dll (file missing)
O2 - BHO: (no name) - {93D09B5B-4727-4F2D-9D76-72DD122524F7} - C:\WINDOWS\system32\sstts.dll (file missing)
O2 - BHO: Bar888 - {C1B4DEC2-2623-438e-9CA2-C9043AB28508} - C:\PROGRA~1\COMMON~1\{342B9~1\Bar888.dll (file missing)
O2 - BHO: (no name) - {E0820B0F-B79A-D73B-E949-EA6C571C01CC} - C:\WINDOWS\system32\fdxigrd.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Bar888 - {C1B4DEC2-2623-438e-9CA2-C9043AB28508} - C:\PROGRA~1\COMMON~1\{342B9~1\Bar888.dll (file missing)
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint\Apoint.exe"
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DXDllRegExe] dxdllreg.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.6\THGuard.exe"
O4 - HKLM\..\Run: [AutoSys] C:\WINDOWS\system32\autosys.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Easy SpyRemover] C:\Program Files\Easy SpyRemover\EasySpyRemover.exe /smart
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [i8kfangui] C:\Documents and Settings\Tchakalla\Desktop\I8kfanGUI.exe /startup
O4 - HKCU\..\Run: [AIM] F:\IM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Elhe] "C:\PROGRA~1\COMMON~1\SSTEM~1\rundll32.exe" -vt ndrv
O4 - HKCU\..\Run: [Yck] C:\Documents and Settings\Tchakalla\My Documents\??stem32\iexplore.exe
O4 - HKCU\..\Run: [CyberDefender Early Detection Center] "C:\Program Files\CyberDefender\AntiSpyware\cdas10.exe" /minimize
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - F:\IM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1167230230171
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O20 - Winlogon Notify: qomnnmk - qomnnmk.dll (file missing)
O20 - Winlogon Notify: Winmsc - C:\WINDOWS\SYSTEM32\ms3d2a43d1.dll
O20 - Winlogon Notify: winrnt32 - winrnt32.dll (file missing)
O20 - Winlogon Notify: winsys2freg - C:\Documents and Settings\All Users\Documents\Settings\winsys2f.dll (file missing)
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O20 - Winlogon Notify: wvuvtut - wvuvtut.dll (file missing)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: COM+ Messages - Unknown owner - C:\WINDOWS\system32\svchosts.exe" -e mc-110-12-0000272 (file missing)
O23 - Service: Microsoft authenticate service (MsaSvc) - Unknown owner - C:\WINDOWS\system32\msasvc.exe (file missing)
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Windows Firewall/Internet Connection Sharing (ICS) (SharedAccess) - Unknown owner - C:\WINDOWS\C:\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Print Spooler (Spooler) - Unknown owner - C:\WINDOWS\system32\spoolsv.exe (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

I eagerly await your response.

See less See more

Save

Status: Not open for further replies.

1 - 6 of 14 Posts

JSntgRvr

· #2 · Jan 6, 2007

Hi, Remian

Welcome to TSG.

Look in your control panel add/remove programs for the following:

Oin
Yazzle by Oin
Purityscan by Oin
Snowballwars by Oin
or anything similar with Oin or Outerinfo in it.
Zolero
Tizzletalk
MediaTickets
Cowabanga

Click on it and click remove.

Download and run the Purityscan uninstaller from Here

Download ComboFix from Here or Here. to your Desktop.

Reboot to Safe mode:

Restart your computer and begin tapping the F8 key on your keyboard just before Windows starts to load. If done right a Windows Advanced Options menu will appear. Select the Safe Mode option and press Enter.

Perform the following actions in Safe Mode.

Double click combofix.exe and follow the prompts.
When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply

Note: Do not mouseclick combofix's window while its running. That may cause it to stall

See less See more

Save

JSntgRvr

· #4 · Jan 6, 2007

Hi, Remian.

Download rustbfix.exe from Here and save it to your desktop.

Double click on rustbfix.exe to run the tool.
If a Rustock.b-infection is found, you will shortly hereafter be asked to reboot the computer.
The reboot will probably take quite a while, and perhaps 2 reboots will be needed. But this will happen automatically.
After the reboot 2 logfiles will open (%root%\avenger.txt & %root%\rustbfix\pelog.txt).

Post the content of these logfiles on your next reply.

Please download VundoFix.exe to your desktop.

Double-click VundoFix.exe to run it.
You will receive a message saying vundofix will close and re-open in a minute or less. Click OK
When VundoFix re-opens, click the Scan for Vundo button.
Once it's done scanning, click the Remove Vundo button.
You will receive a prompt asking if you want to remove the files, click YES
Once you click yes, your desktop will go blank as it starts removing Vundo.
When completed, it will prompt that it will shutdown your computer, click OK.
Turn your computer back on.
Please post the contents of C:\vundofix.txt and a new HiJackThis log.

Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears at reboot.

See less See more

Save

JSntgRvr

· #6 · Jan 6, 2007

Hi, Remian

Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :

Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, the Advanced Options Menu should appear;
Select the first option, to run Windows in Safe Mode, then press Enter.
Choose your usual account.

Open the extracted SDFix folder and double click RunThis.bat to start the script.
Type Y to begin the cleanup process.
It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
(Report.txt will also be copied to Clipboard ready for posting back on the forum).
Finally paste the contents of the Report.txt back on the forum with a new HijackThis log

Please also download gmer rootkit detector from HERE:

Unzip it and double click the gmer.exe file
Select rootkit tab.
Make sure all the boxes on the right of the screen are checked, EXCEPT for Show All.
Press scan
When it has finished press save & post back the log it makes
Repeat the proces with the Autostarts tab and do the same there

See less See more

Save

JSntgRvr

· #8 · Jan 7, 2007

Hi, Remian

Please run Combofix again and post its report.

Reboot to Safe mode:

Restart your computer and begin tapping the F8 key on your keyboard just before Windows starts to load. If done right a Windows Advanced Options menu will appear. Select the Safe Mode option and press Enter.

Perform the following actions in Safe Mode.

Double click combofix.exe and follow the prompts.
When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply

Note: Do not mouseclick combofix's window while its running. That may cause it to stall

See less See more

Save

JSntgRvr

· #10 · Jan 7, 2007

Hi, Remian

Please download the Killbox by Option^Explicit.

Note: In the event you already have Killbox, this is a new version that I need you to download.

Save it to your desktop.

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = c:\secure32.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = c:\secure32.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.html
R3 - URLSearchHook: (no name) - {E0820B0F-B79A-D73B-E949-EA6C571C01CC} - C:\WINDOWS\system32\fdxigrd.dll (file missing)
O2 - BHO: 0 - {0D175018-6941-48BD-7892-D41C85866A8E} - C:\Program Files\Broadcom\worumid868.dll
O2 - BHO: (no name) - {37EB498E-7800-A96A-AED9-045FF6ECB283} - C:\WINDOWS\system32\ceamvdb.dll (file missing)
O2 - BHO: OwlforceB - {3E1500AC-87A5-416b-A211-82E848649DA9} - C:\PROGRA~1\OfB\OWLFOR~1.DLL
O2 - BHO: (no name) - {7DA39570-5FD2-4f18-94B4-20730CB3F727} - C:\WINDOWS\system32\lfupastq.dll (file missing)
O2 - BHO: (no name) - {93D09B5B-4727-4F2D-9D76-72DD122524F7} - C:\WINDOWS\system32\sstts.dll (file missing)
O2 - BHO: Bar888 - {C1B4DEC2-2623-438e-9CA2-C9043AB28508} - C:\PROGRA~1\COMMON~1\{342B9~1\Bar888.dll (file missing)
O2 - BHO: (no name) - {E0820B0F-B79A-D73B-E949-EA6C571C01CC} - C:\WINDOWS\system32\fdxigrd.dll (file missing)
O3 - Toolbar: Bar888 - {C1B4DEC2-2623-438e-9CA2-C9043AB28508} - C:\PROGRA~1\COMMON~1\{342B9~1\Bar888.dll (file missing)
O20 - Winlogon Notify: qomnnmk - qomnnmk.dll (file missing)
O20 - Winlogon Notify: Winmsc - C:\WINDOWS\SYSTEM32\ms3d2a43d1.dll
O20 - Winlogon Notify: winrnt32 - winrnt32.dll (file missing)
O20 - Winlogon Notify: winsys2freg - C:\Documents and Settings\All Users\Documents\Settings\winsys2f.dll (file missing)
O20 - Winlogon Notify: wvuvtut - wvuvtut.dll (file missing)
O23 - Service: COM+ Messages - Unknown owner - C:\WINDOWS\system32\svchosts.exe" -e mc-110-12-0000272 (file missing)

Now close all windows and browsers, other than HiJackThis, then click Fix Checked.

Close Hijackthis.

Go to Start->Run, type CMD and click Ok. The MSDOS window will be displayed. At the prompt type the following (Including the quotes) and press Enter after each line:

SC Stop "COM+ Messages"
SC Delete "COM+ Messages"
Exit

Reboot into safe mode.

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Please go to Start > Control Panel > Add/Remove Programs and remove the following (if present):

VSAdd-in

Please note any other programs that you dont recognize in that list in your next response

Using Windows Explorer (to get there right-click your Start button and go to "Explore"), please delete these folders (if present):

C:\Program Files\Broadcom
C:\Program Files\OfB
C:\Program Files\VSAdd-in

Please double-click Killbox.exe to run it.
Select:
- Delete on Reboot
- then Click on the All Files button.
Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

C:\WINDOWS\system32\sttss.bak1
C:\WINDOWS\system32\mptdkgqo.dll
C:\WINDOWS\system32\jylmmpxq.dll
C:\WINDOWS\system32\game2.exe
C:\WINDOWS\system32\game1.exe
C:\WINDOWS\system32\wdokbye.dll
C:\WINDOWS\system32\vxg4am1et2.exe
C:\WINDOWS\system32\vxg6ame4.exe
C:\WINDOWS\system32\pwcinguzer.exe
C:\eryvk.exe
C:\WINDOWS\system32\wzi383a9.sys
C:\WINDOWS\system32\grbqcdl.dll
C:\WINDOWS\system32\ceamvdb.dll
C:\WINDOWS\system32\ijciiqc.dll
C:\tuipptp.exe
C:\WINDOWS\kvibb.dll
c:\secure32.html
C:\WINDOWS\SYSTEM32\ms3d2a43d1.dll
C:\WINDOWS\system32\svchosts.exe
Return to Killbox, go to the File menu, and choose Paste from Clipboard.
Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt. Click OK at any PendingFileRenameOperations prompt (and please let me know if you receive this message!).

If your computer does not restart automatically, please restart it manually.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run Killbox, click here to download and run missingfilesetup.exe. Then try Killbox again.

Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browser

Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Download AVG Anti-Spyware from HERE and save that file to your desktop.
This is a 30 day trial of the program

Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program.
Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.
On the main screen select the icon "Update" then select the "Update now" link.
- Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
Under "Reports"
- Select "Automatically generate report after every scan"
- Un-Select "Only if threats were found"

Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly

Now copy these instructions to notepad and save them to your desktop. You will need them to refer to in safe mode.

Boot into Safe Mode:

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Perform the following steps in safe mode:

IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:
Lauch AVG Anti-Spyware by double-clicking the icon on your desktop.
Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time.
Once the scan is complete do the following:
If you have any infections you will prompted, then select "Apply all actions"
Next select the "Reports" icon at the top.
Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
Close AVG Anti-Spyware .

Restart back into Windows normally now.

Please go HERE to run Panda's ActiveScan

Once you are on the Panda site click the Scan your PC button
A new window will open...click the Check Now button
Enter your Country
Enter your State/Province
Enter your e-mail address and click send
Select either Home User or Company
Click the big Scan Now button
If it wants to install an ActiveX component allow it
It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
When download is complete, click on My Computer to start the scan
When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.

Post a fresh Hijackthis log along with the AVG Anti-spyware and ActiveScan reports.

See less See more

Save

JSntgRvr

· #13 · Jan 7, 2007

Hi, Remian.

Congratulations.

The log looks clear.

You need to install an Antivirus:

Free Protection:

AVG FREE

AVIRA

AVAST

Activevirusshield

Shareware:

Node32

Reccomendation: -> Node32

Reset and Re-enable your System Restore to remove bad files that have been backed up by Windows. The files in System Restore are protected to prevent any programmes changing them. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected.)

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK..

Create a Restore point:

Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.
In the System Restore dialog box, click Create a restore point, and then click Next.
Type a description for your restore point, such as "After Cleanup", then click Create.

The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.

Spybot Search & Destroy - Uber powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.
AdAware - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.
SpywareBlaster - Great prevention tool to keep nasties from installing on your system.
SpywareGuard - Works as a Spyware "Shield" to protect your computer from getting malware in the first place.
IE-SpyAd - puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
Google Toolbar - Free google toolbar that allows you to use the powerful Google search engine from the bar, but also blocks pop up windows.
Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)

To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein.

Click Here for some advise from our security Experts.

Please use the thread's Tools and mark this thread as "Solved".

Best wishes!

See less See more

Save

1 - 6 of 14 Posts

Status: Not open for further replies.

Top Contributors this Month