hi,
i am using xp home on an hp pc (therefore no recovery discs). after a blackout, i got the unmountable boot volume blue screen. i have searched the forums, talked to hp and got the same answers. the problem is none of them work.
i cannot restart in safe mode or last good configuration. a friend made the 6 xp set up floppy disks for me and theat gets me into the repair and once there, chkdsk does not work. i have tried both /p and /r and both times i get the message:
autochk.exe could not be located in either the startup directory or the cdrom drive.
type the full path <including drive letter> for the location of autochk.exe
i tried fixboot and it says it fixes something, but on restart i am stuck back in the blue screen.
one of the hp guys suggested i install an earlier version of windows, so i can backup files before a full system restore. i found my old office 97 cdrom, but i don't know how to install it with a whacked out system.
it just occurred to me that i am dumb. office is not an operating system and i know that. i have a version of xp pro. will that work? if so, how do i install?
help!!!!
lm
i am using xp home on an hp pc (therefore no recovery discs). after a blackout, i got the unmountable boot volume blue screen. i have searched the forums, talked to hp and got the same answers. the problem is none of them work.
i cannot restart in safe mode or last good configuration. a friend made the 6 xp set up floppy disks for me and theat gets me into the repair and once there, chkdsk does not work. i have tried both /p and /r and both times i get the message:
autochk.exe could not be located in either the startup directory or the cdrom drive.
type the full path <including drive letter> for the location of autochk.exe
i tried fixboot and it says it fixes something, but on restart i am stuck back in the blue screen.
one of the hp guys suggested i install an earlier version of windows, so i can backup files before a full system restore. i found my old office 97 cdrom, but i don't know how to install it with a whacked out system.
it just occurred to me that i am dumb. office is not an operating system and i know that. i have a version of xp pro. will that work? if so, how do i install?
help!!!!
lm