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Discussion Starter · #1 ·
Hi ~~ I may be eating my words as I once said I LOVED McAfee! Now I'm having probs. I contacted McAfee's support - you guys are quicker in replies so I thought I'd check here, too. Any way AROUND uninstalling McAfee Active Shield? Here's what I wrote to their support:

I am having problems with Active Shield. My taskbar shows the red M and when I right-click, then choose Active Shield, the only option I get is "Run". When I click Run, it tells me that there was a problem starting the program, to reinstall Active Shield. When I close that window, I have a window that reads "Active Shield is now protecting your PC from viruses!" I have tried numerous times to reinstall Active Shield. When I choose Add/Remove programs, the only option I have listed is McAfee VirusScan and when I try to remove that it gives me an error saying the Network connection from which I installed it is unavailabe. McAfee Active Shield is NOT listed in my Add/Remove programs box. When I try updating Active Shield, it tells me it is up to date. HELP! I am afraid my system is NOT being protected as it should.

Any advice is appreciated! Thanks.
 

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Jody
Do not use McAfee myself but here is what I found about how to manually uninstall active shield.
Hope it helps. It is rather lengthly and I suggest you print it and before you do anything back up the registry.
For article Click Here
Hope it helps.
Dave
 

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Discussion Starter · #3 ·
Hi Dave ~ I ended up wiping the registry of all remnants of McAfee TWICE and reinstalling Active Shield before realizing McAfee is not compatible with IE 6.0. ARGH! So I ended up reverting to IE 5.5 and now it is working fine. :)

Thanks Dave!
 

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Jody
Glad you got it worked out.
I noticed you said McAfee is not compatable with IE6.
I was not aware of that. Is there an article or some reference I can read to understand what may happen if someone upgrades to IE6 while using McAfee?
Dave
 
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