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Solved: Stuck in About:Blank mud - HJT file

1122 Views 11 Replies 2 Participants Last post by  Flrman1, 
T
I have been fighting my browser (IE) for two days now, I'm glad I've found you, hope you can help, I'm about ready to throw this whole thing out the window. My browser is holding me hostage. I get redirected to this
C:\WINDOWS\SYSTEM32\search.html page which is blank, and I hit home page and I get the now infamous About:Blank. I have tried spybot, ad-aware, Norton's all updated, and now Hijackthis. After fighting with this for a while I thought I would just restore to an earlier day, It won't let me - on reboot it says can not restore to this date. I've tried several dates, and it won't let me go back to December, and then there's this Hijacked by New.Net stuff. I don't know if all this is connected, I suspect it is. Below is My Hijackthis file. Would appreciate any help I can get. If anymore info is needed please let me know.
Thank you :)
From foggy Cape Cod
tccac
************

Logfile of HijackThis v1.99.0
Scan saved at 8:44:53 PM, on 1/13/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\Program Files\World News Screensaver\WorldNewsService.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\PROGRA~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\vmcidrw.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\ISTsvc\istsvc.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Tony Constantine\Application Data\eetu.exe
C:\WINDOWS\system32\t?skmgr.exe
C:\WINDOWS\system32\stw.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\FSScrCtl.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\DOCUME~1\TONYCO~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\TONYCO~1\LOCALS~1\Temp\sp.dll/sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = C:\WINDOWS\system32\search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\TONYCO~1\LOCALS~1\Temp\sp.dll/sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Merriam-Webster Collegiate BHO - {8C918A35-0240-4685-B486-23B226536056} - C:\WINDOWS\_MWCTB.DLL
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: (no name) - {BD30CBB4-235C-09A8-0E4C-7E05E77554BC} - C:\WINDOWS\system32\deay.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {CCFC20A6-7C76-42CA-AFC0-9A4992DE6680} - C:\WINDOWS\system32\ckgg.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Merriam-Webster Collegiate Toolbar - {E9903977-FFCE-4827-A9D7-A325A0F87F18} - C:\WINDOWS\_MWCTB.DLL
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [IS CfgWiz] C:\Program Files\Common Files\Symantec Shared\cfgwiz.exe /GUID NIS /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [XVaCWj] C:\WINDOWS\vmcidrw.exe
O4 - HKLM\..\Run: [vkfkl] C:\WINDOWS\vkfkl.exe
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL,NewDotNetStartup -s
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [Aida] C:\Documents and Settings\Tony Constantine\Application Data\eetu.exe
O4 - HKCU\..\Run: [Lnjhkqp] C:\WINDOWS\system32\t?skmgr.exe
O4 - HKCU\..\Run: [STW] C:\WINDOWS\system32\stw.exe
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Startup: Screen Saver Control.lnk = C:\WINDOWS\FSScrCtl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: Collegiate &Dictionary - res://C:\WINDOWS\_MWCTB.DLL/23/219
O8 - Extra context menu item: Collegiate &Encyclopedia - res://C:\WINDOWS\_MWCTB.DLL/23/236
O8 - Extra context menu item: Collegiate &Thesaurus - res://C:\WINDOWS\_MWCTB.DLL/23/220
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: S&panish-English Dictionary - res://C:\WINDOWS\_MWCTB.DLL/23/237
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O15 - Trusted Zone: *.musicmatch.com
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1098221173703
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - http://www.stopzilla.com/_download/Auto_Installer/dwnldr.cab
O16 - DPF: {D4E3D5D9-9959-482D-9D5A-C74880E7FB74} (Merriam-Webster Unabridged Toolbar) - http://www.merriam-webstercollegiate.com/toolbar/install/webinstall.cab
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
O18 - Filter: text/html - {B1E2A44E-4801-47B5-9522-269780538AE5} - C:\WINDOWS\system32\ckgg.dll
O18 - Filter: text/plain - {B1E2A44E-4801-47B5-9522-269780538AE5} - C:\WINDOWS\system32\ckgg.dll
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: World News Service - Unknown - C:\Program Files\World News Screensaver\WorldNewsService.exe
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Flrman1
Hi tccac

Welcome to TSG! :)

I have merged your new thread with the original thread. Please make all posts regarding this matter in this thread.
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Flrman1
Go to Add/Remove programs and uninstall New.Net (NewDotNet). If that doesn't work do the following:

First Click here to download LspFix

You may not need it, but go ahead and download it just in case.

Now go here and scroll to the bottom of the page to Precedure 4 and download and run the New.Net uninstaller.

If you lose your internet connection after running the New.Net uninstaller, Run LspFix, and click Finish. (Don't do anything else)

That should restore the internet connection.

Restart your computer after you have removed New.Net then rescan with Hijack This and post a fresh log and I'll help you remove the about:blank hijack.

I am about to sign off for the night so we will have to finish this in the morning.
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Flrman1
First you need to unzip (extract) Hijack This and move it to a permanent folder. It will not function properly when run from the zip folder or the Temp folder.

You need to create a new folder in My Documents and name it Hijack This. Right click on the HijackThis.zip file and choose "Extract all" and extract it to the Hijack This folder you created. That way it can create and restore backups if needed. HJT will store the backups in the same location that it is run from.

Post another Hijack This log after you have done that. Also do the following:

Copy the contents of the quote box to Notepad.
Name the file Appinit.bat
Save as type All Files
Save on the Desktop.

Reg save "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Windows" windows1.hiv
ren windows1.hiv windows.txt
Click to expand...
Double click on Appinit.bat
This will create a file on the desktop named windows.txt
Attach the windows.txt file here to your next post please. Don't copy and paste it.
----------------

Which version of XP are you running? Pro or Home?
Also which file system? FAT32 or NTFS? Check the properties of the C Drive in my computer to get the file system.
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Flrman1
First you need to turn SpySweeper's realtime protection and monitoring off until this removal is complete as it will interfere with the changes you are trying to make.

Go here and download Adaware SE. Install the program and launch it.

First in the main window look in the bottom right corner and click on Check for updates now then click Connect and download the latest reference files, but don't run it.

Also click here to download CWSinstall.exe. CWSinstall.exe file and it will install CWShredder, but don't run it yet either.

Copy these instructions to notepad and save them to your desktop for easy access as you will need it to refer to in safe mode.

Restart into Safe mode.

How to start your computer in safe mode

Do all of the following in safe mode:

Run Hijack This again and put a check by these. Close ALL windows except HijackThis and click "Fix checked"

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\TONYCO~1\LOCALS~1\Temp\sp.dll/sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = C:\WINDOWS\system32\search.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\TONYCO~1\LOCALS~1\Temp\sp.dll/sp.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

R3 - Default URLSearchHook is missing

O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)

O2 - BHO: (no name) - {CCFC20A6-7C76-42CA-AFC0-9A4992DE6680} - C:\WINDOWS\system32\ckgg.dll

O2 - BHO: (no name) - {D30EE438-0D83-797A-8491-03A2DD863DB4} - C:\WINDOWS\system32\svbhmqs.dll

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

O4 - HKLM\..\Run: [vkfkl] C:\WINDOWS\vkfkl.exe

O4 - HKCU\..\Run: [STW] C:\WINDOWS\system32\stw.exe

O4 - HKCU\..\Run: [Aida] C:\Documents and Settings\Tony Constantine\Application Data\eetu.exe

O4 - HKCU\..\Run: [Tge] C:\WINDOWS\system32\?ti2evxx.exe

O18 - Filter: text/html - {B1E2A44E-4801-47B5-9522-269780538AE5} - C:\WINDOWS\system32\ckgg.dll

O18 - Filter: text/plain - {B1E2A44E-4801-47B5-9522-269780538AE5} - C:\WINDOWS\system32\ckgg.dll

Find and delete these files:

C:\WINDOWS\vkfkl.exe
C:\WINDOWS\system32\stw.exe
C:\WINDOWS\system32\svbhmqs.dll
C:\Documents and Settings\Tony Constantine\Application Data\eetu.exe

Also in safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Go to Start > Run and type %temp% in the Run box. The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.

Run CWShredder immediately. Click on the cwshredder.exe then click "Fix" (Not "Scan only") and let it do it's thing.

Next run Adaware according to these directions:

First in the main window look in the bottom right corner and click on Check for updates now then click Connect and download the latest reference files.

From main window :Click Start then under Select a scan Mode tick Perform full system scan.

Next deselect Search for negligible risk entries.

Now to scan just click the Next button.

When the scan is finished mark everything for removal and get rid of it.(Right-click the window and choose select all from the drop down menu and click Next)

Restart your computer back into Windows normally now..

Download DelDomains.inf from here:

http://www.mvps.org/winhelp2002/DelDomains.inf

Rightclick DelDomains.inf and choose install.

Reboot and post another log please.
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Flrman1
Clean! :up:

Now turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn System Restore back on and create a restore point.

To create a restore point:

Single-click Start and point to All Programs.
Mouse over Accessories, then System Tools, and select System Restore.
In the System Restore wizard, select the box next the text labeled "Create a restore point" and click the Next button.
Type a description for your new restore point. Something like "After trojan/spyware cleanup". Click Create and you're done.

Check this out for info on how to tighten your security settings and some good free tools to help prevent this from happening again.
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Flrman1
My pleasure! :)

Netscape is OK. Firefox is better:

http://www.mozilla.org/products/firefox/
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