[compnovice]

I recently got this error message when re-booting:

" While initializing device NDIS:
Windows protection error. You need to restart your computer. "

This was after I installed a new motherboard and CPU ( P4 2.66 MHZ ).

This happened after I used " Spy Bot Search and Destroy ".

I was then only able to go into " Safe Mode ". From there I stumbled around until I came to Norton Unerase Wizard.

I restored everything that had "NDIS" in it. This seemed to work because I just booted up fine.

****MY question is: What did I delete that was essential to booting Windows?

How can I prevent myself from harming my PC? I thought I was helping my PC by removing spyware. Did I go overboard and remove too much ?

Thank goodness for Norton !!

You all have solved every PC problem I have had so far ; batting 100 ...

 

[~Candy~]

http://support.microsoft.com/default.aspx?scid=kb;en-us;312108

http://support.intel.com/support/motherboards/desktop/d845gvad2/sb/CS-008836.htm

 

[bassetman]

Good work Candy!

 

[compnovice]

This looks like the correct diagnosis for my porblem.

However I feel that Microsoft may not support me because all the hardware on my PC is new: case, power, HD's, motherboard, CPU, ect.

The only thing original is the OS ( WIN 98 ). This OS came with an old Gateway PC. The serial number has " OEM " in it ( original equipment manufacturer ). The Microsoft support website said to contact the original manufacturer, yet nothing is original on my PC.

*** Is there any help for support out there for this problem ? ***

 

[bassetman]

I thought Candy's link provided patches for the problem.
M$ wasn't written for your old (or new) configuration, so that should not be an issue.

 

[NiteHawk]

I would think that M$ would have a no cost to you patch or hot fix for this problem.

As you can see, the problem was caused by nothing you did other than upgrading your hardware.

 

[compnovice]

Yes your right. Somehow the hotfix for this problem was installed
without me noticing it.

After research, I found it in C> windows > temp
It was named after the article number it refered to.

Thanks folks. I feel like such an compnovice .

Consider this "SOLVED "...until next time. Thanks again

 

[bassetman]

 

[NiteHawk]

:up: