What I mean is when I open AOL Radio, It says there is a Directsound driver Please install proper drivers or select another device in configuration. Error Code 88780078. When I try Windows Media player It says I don`t have a sound card installed. I would search on-line for the driver, but I cant figure out what card I have.
go to Start/ Right click My Computer/ Properties//Hardware/Device Manager.... there should be your sound card listed there in the Sound section.... but better to get a driver reinstalled from the manufacturers site rather than via the Device Manager's prompt. By the way do you see a red or yellow icon there in the Device manager?
hmmm, I'm not familiar with laptops, but it seems like you are indeed missing a needed driver/card there according to that list. Someone with that expertise should come along and advise further, so hopefully you can wait a bit for that.
I have tried downloading the driver from HP and ESS, and when I install it automatically(with setup.exe) There is always an error message that says Audio Installation False. If I go to Add New Hardware and tell it Have Disk and select A1.inf, and click next it says there is a fatal error. Any Ideas?
yes the sound once worked. I did a factory restore to remove spyware and after that the sound stopped working. There isn`t anything under other, But there is a"Unknown device" under sound, video, and game controlers.
Ok it says A problem has been detected and Windows has been shut down to prevent damage to your computer. If this is the first time you`ve seen this error screen, restart your computer. If this screen appears again, follow these steps:
Check to be sure you have adaquate disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters. Check with hardware venderer for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select advanced startup options, the select safe mode.
*** STOP: 0x0000007E (0x0000005, 0xf2c96d21, 0xf9e8f940, 0xf9e8f640
*** es198x.sys - Address F2c96d21 base at f2c6e000, DateStamp 3bb24a2f
Beginning dump of physical memory. Physical memory dump complete.
I have tried that. I used their email support and they sent me to the sound card manufacturer`s driver. thats what I have been using. In the end they said it was a hardware problem, but I don`t believe that because the Device manager says there is no driver for the unknown device.
Sorry, I deleted my post because I saw you'd "been there, done that".
Have you tried uninstalling the current drivers and cancelling the automatic reinstall on restart -- then running the setup.exe from the downloaded update? Obviously you have some kind of essolo drivers running to get that error message
I hesitate to suggest it, but if you are willing to take the risks associated with BIOS updates, you might want to try that.
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