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Solved: Smitfraud and virtumonde infections

2015 Views 32 Replies 2 Participants Last post by  Cheeseball81, 
T
Sorry, I may have posted this twice in error but I do still need help with it.

My daughter just received her computer back from the shop and when I reconnected it for her, I noticed that she has a couple of viruses that keep showing up, as well as Smitfraud and Virtumonde.

The two viruses that keep coming up are Trojan horse Collected.9.AL and Trojan horse PSW.Generic2.XLL.

Both viruses are in the Temp file with extensions: pvrgllaa.dll and ighouovv.dll, respectively.

AVG detects the viruses and I keep sending them to the vault but they keep returning upon reboot. (except this last time)

Smitfraud is causing the most grief. For Smitfraud and Virtumonde, I have run the removal tools but they are still showing up on Spybot version 1.4. I've run all the updates.

The Smitfraud shows up in HKLM\Software\Microsoft\Juan. I have deleted it 4 times now and it is still showing up. The popups are all telling about infections and threats and they are incessant. Virtumonde only shows up as a cookie now but both things keep coming up no matter what.

I'm not sure how to get rid of these issues and I'm hoping your magic will lower my blood pressure.

Here's my hijackthis log just in case:

Logfile of HijackThis v1.99.1
Scan saved at 11:20:01 PM, on 05/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Norton Internet Security\ISSVC.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\arservice.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\SM1BG.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
C:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\HP_Administrator\Desktop\HP stuff\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {7DA39570-5FD2-4f18-94B4-20730CB3F727} - C:\WINDOWS\system32\ntocspcy.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: DPCUpdater Object - {E291663A-2D6F-4B56-B9DF-AE239AEF6A5B} - C:\WINDOWS\system32\awvtq.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [URLLSTCK.exe] c:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [IS CfgWiz] c:\Program Files\Norton Internet Security\cfgwiz.exe /GUID {257BBC47-1B26-432e-9F84-188603799DD3} /MODE CfgWiz /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O20 - Winlogon Notify: awvtq - C:\WINDOWS\system32\awvtq.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - c:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
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Cheeseball81
Download WinPFind
  • Right Click the Zip Folder and Select "Extract All"
  • Extract it somewhere you will remember like the Desktop
  • Don’t do anything with it yet!

Click here for info on how to boot to safe mode if you don't already know how.

Reboot into Safe Mode.

Double click WinPFind.exe
  • Click "Start Scan"
  • It will scan the entire System, so please be patient and let it complete.

Reboot back to Normal Mode!

  • Go to the WinPFind folder
  • Locate WinPFind.txt
  • Copy and paste WinPFind.txt in your next post here please.
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Cheeseball81
1. Please download The Avenger by Swandog46 to your Desktop.
  • Click on Avenger.zip to open the file
  • Extract avenger.exe to your desktop

2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

Files to delete:
C:\WINDOWS\SYSTEM32\bnaoesbk.dll
C:\WINDOWS\SYSTEM32\fhuotsib.exe
C:\WINDOWS\SYSTEM32\fisjjioe.exe
C:\WINDOWS\SYSTEM32\fsqpwbdr.exe
C:\WINDOWS\SYSTEM32\hnhrigxm.dll
C:\WINDOWS\SYSTEM32\hwvquois.dll
C:\WINDOWS\SYSTEM32\kcjbiiud.exe
C:\WINDOWS\SYSTEM32\ksqvfiun.dll
C:\WINDOWS\SYSTEM32\ntocspcy.dll
C:\WINDOWS\SYSTEM32\oouqsxwb.exe
C:\WINDOWS\SYSTEM32\pmnfsxfo.exe
C:\WINDOWS\SYSTEM32\pukhrndj.exe
C:\WINDOWS\SYSTEM32\qxrbnnne.dll
C:\WINDOWS\SYSTEM32\rivmsbkx.exe
C:\WINDOWS\SYSTEM32\syjlpjir.exe
C:\WINDOWS\SYSTEM32\ufayshnp.exe
C:\WINDOWS\SYSTEM32\vvbuokfr.exe
C:\WINDOWS\SYSTEM32\wnblpren.exe
C:\WINDOWS\SYSTEM32\yenpdwev.exe
C:\WINDOWS\system32\mxgirhnh.ini
C:\WINDOWS\system32\qtvwa.bak2
C:\WINDOWS\system32\qtvwa.ini2
C:\WINDOWS\system32\awvtq.dll
C:\windows\keyboard4.exe
C:\windows\mousepad4.exe
Click to expand...

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Now, start The Avenger program by clicking on its icon on your desktop.
  • Under "Script file to execute" choose "Input Script Manually".
  • Now click on the Magnifying Glass icon which will open a new window titled "View/edit script"
  • Paste the text copied to clipboard into this window by pressing (Ctrl+V).
  • Click Done
  • Now click on the Green Light to begin execution of the script
  • Answer "Yes" twice when prompted.
4. The Avenger will automatically do the following:
  • It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
5. Please copy/paste the content of c:\avenger.txt into your reply.
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Cheeseball81
Please download Brute Force Uninstaller to your desktop.
  • Right click the BFU folder on your desktop, and choose Extract All
  • Click "Next"
  • In the box to choose where to extract the files to,
  • Click "Browse"
  • Click on the + sign next to "My Computer"
  • Click on "Local Disk ( C: ) or whatever your primary drive is
  • Click "Make New Folder"
  • Type in BFU
  • Click "Next", and Uncheck the "Show Extracted Files" box and then click "Finish".
RIGHT-CLICK HERE and choose "Save As" (in IE it's "Save Target As") in order to download Alcra PLUS Remover.
Save it in the same folder you made earlier (c:\BFU).

Do not do anything with this yet!

Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping F8 until a menu appears. Highlight Safe Mode and hit enter.

Then, please go to Start > My Computer and navigate to the C:\BFU folder.
  • Start the Brute Force Uninstaller by doubleclicking BFU.exe
  • Behind the scriptline to execute field click the folder icon
    and select alcanshorty.bfu
  • Press Execute and let the program do its job. (You ought to see a progress bar if you did this correctly.)
  • Wait for the complete script execution box to pop up and press OK.
  • Press exit to terminate the BFU program.
__________________________________________________________________________\

Download Combofix to your desktop:

* Double-click Combofix.exe and follow the prompts.
* When finished, it shall produce a log for you. Post that log in your next reply.

Note: Do not mouse click Combofix's window while it's running. That may cause it to stall.
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Cheeseball81
1. Double click on Avenger.exe

2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

Files to delete:
C:\WINDOWS\system32\lgsxotbb.exe
C:\WINDOWS\system32\hnhrigxm.dll

Folders to delete:
C:\Program Files\VSAdd-in
Click to expand...

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Now, start The Avenger program by clicking on its icon on your desktop.
  • Under "Script file to execute" choose "Input Script Manually".
  • Now click on the Magnifying Glass icon which will open a new window titled "View/edit script"
  • Paste the text copied to clipboard into this window by pressing (Ctrl+V).
  • Click Done
  • Now click on the Green Light to begin execution of the script
  • Answer "Yes" twice when prompted.
4. The Avenger will automatically do the following:
  • It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
5. Please copy/paste the content of c:\avenger.txt into your reply.
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Cheeseball81
Download and run VundoFix: http://www.atribune.org/ccount/click.php?id=4
Double-click VundoFix.exe to run it.
Put a check next to Run VundoFix as a task.
You will receive a message saying vundofix will close and re-open in a minute or less. Click OK.
When VundoFix re-opens, click the Scan for Vundo button.
Once it's done scanning, click the Remove Vundo button.
You will receive a prompt asking if you want to remove the files, click YES.
Once you click yes, your desktop will go blank as it starts removing Vundo.
When completed, it will prompt that it will shutdown your computer, click OK.
Turn your computer back on.
Please post the contents of C:\vundofix.txt and a new HijackThis log.
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Cheeseball81
Now post a new Hijack This log.
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Cheeseball81
Rescan with Hijack This.
Close all browser windows except Hijack This.
Put a check mark beside these entries and click "Fix Checked".

O2 - BHO: (no name) - {7DA39570-5FD2-4f18-94B4-20730CB3F727} - C:\WINDOWS\system32\ntocspcy.dll (file missing)

O2 - BHO: DPCUpdater Object - {E291663A-2D6F-4B56-B9DF-AE239AEF6A5B} - C:\WINDOWS\system32\awvtq.dll (file missing)

O20 - Winlogon Notify: awvtq - C:\WINDOWS\system32\awvtq.dll (file missing)

Reboot.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 5.0 Update 9.
  • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on the download to install the newest version.

Post a new Hijack This log.
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Cheeseball81
You want where it says "Java Runtime Environment (JRE) 6
The Java SE Runtime Environment (JRE) allows end-users to run Java applications."
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Cheeseball81
How are things? any improvement?
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Cheeseball81
You're welcome :)

Now turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer.

Turn System Restore back on and create a restore point.

To create a restore point:

Single-click Start and point to All Programs.
Mouse over Accessories, then System Tools, and select System Restore.
In the System Restore wizard, select the box next the text labeled "Create a restore point" and click the Next button.
Type a description for your new restore point. Something like "After trojan/spyware cleanup". Click Create and you're done.
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Cheeseball81
Yes
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Cheeseball81
Please download Brute Force Uninstaller to your desktop.
  • Right click the BFU folder on your desktop, and choose Extract All
  • Click "Next"
  • In the box to choose where to extract the files to,
  • Click "Browse"
  • Click on the + sign next to "My Computer"
  • Click on "Local Disk ( C: ) or whatever your primary drive is
  • Click "Make New Folder"
  • Type in BFU
  • Click "Next", and Uncheck the "Show Extracted Files" box and then click "Finish".
RIGHT-CLICK HERE and choose "Save As" (in IE it's "Save Target As") in order to download Alcra PLUS Remover.
Save it in the same folder you made earlier (c:\BFU).

Do not do anything with this yet!

Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping F8 until a menu appears. Highlight Safe Mode and hit enter.

Then, please go to Start > My Computer and navigate to the C:\BFU folder.
  • Start the Brute Force Uninstaller by doubleclicking BFU.exe
  • Behind the scriptline to execute field click the folder icon
    and select alcanshorty.bfu
  • Press Execute and let the program do its job. (You ought to see a progress bar if you did this correctly.)
  • Wait for the complete script execution box to pop up and press OK.
  • Press exit to terminate the BFU program.

Let me know if they are still found.
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Cheeseball81
:up:
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Cheeseball81
Tracking cookies - harmless
Bearshare - have you uninstalled it?
What location is Virtumonde found in?
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Cheeseball81
Okay, just be aware that P2P programs leave you vulnerable to infection
(could very well have caused this mess)

* Click here to download ATF Cleaner by Atribune and save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.
    • If you use Firefox:
      • Click Firefox at the top and choose: Select All
      • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    • If you use Opera:
      • Click Opera at the top and choose: Select All
      • Click the Empty Selected button.



        [*]NOTE:         If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.

Reboot.

In Control Panel , double-click Internet Options.
On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
Click OK.
Reboot.

Run another scan with SpyBot. See if it comes up.
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Cheeseball81
:up:
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