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Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)
Solved: Rogue Squadron Gives Error Msg Between Levels
The following is a message I received from LucasArts. I followed the instructions and made a heck of a mess of my system. However, they can't say I didn't try:
Date: Wed, 10 Jan 2007 20:40:14 -0500
From: [email protected]
Subject: In response to your question about Star Wars: Rogue Squadron
Hello,
Windows XP is not a supported operating system for this game. If the game is giving you error upon completion of levels it is probably that the system is running into an incompatibility with a programming instruction at that point.
Other than reinstalling, which you've already done, the only other suggestions I can think of would be to revert to an earlier save and try again; or shut down background applications.
It is strongly recommended to turn off all background applications when running graphically intensive programs. Many applications can cause errors such as GPFs, color scrambling, loss of sound effects or music, etc. Taking a minute to turn off these applications can save you the trouble of rebooting later. Background applications include such things as System Agent, Norton Utilities, Internet chat utilities, virus checkers and screen savers. Crash guard programs such as First Aid for Windows can also cause problems.
First, press CTRL+ALT+DEL once. This will bring up the Windows Security dialog box. Click on the Applications button. In Applications screen, highlight one of the entries, then click on the End Task button to close the program. Repeat until this list is empty.
Next, look in the lower right hand corner. Right click on any of the icons and select the Quit/Exit option. Do this to all of the icons that have a quit option.
You can shut them down also by using MSConfig.
1. Go to Start, Run, and type in "msconfig".
2. Click OK
3. On the General Tab, choose Selective Startup. Uncheck the option to Load Startup items.
4. Click Apply, then Ok, and restart the system when prompted.
If you need further assistance, you can also reach us online at http://support.lucasarts.com. Please include all previous replies when/if responding to this message.
Best Regards,
Heather K. at LucasArts Technical Support
Date: Wed, 10 Jan 2007 20:40:14 -0500
From: [email protected]
Subject: In response to your question about Star Wars: Rogue Squadron
Hello,
Windows XP is not a supported operating system for this game. If the game is giving you error upon completion of levels it is probably that the system is running into an incompatibility with a programming instruction at that point.
Other than reinstalling, which you've already done, the only other suggestions I can think of would be to revert to an earlier save and try again; or shut down background applications.
It is strongly recommended to turn off all background applications when running graphically intensive programs. Many applications can cause errors such as GPFs, color scrambling, loss of sound effects or music, etc. Taking a minute to turn off these applications can save you the trouble of rebooting later. Background applications include such things as System Agent, Norton Utilities, Internet chat utilities, virus checkers and screen savers. Crash guard programs such as First Aid for Windows can also cause problems.
First, press CTRL+ALT+DEL once. This will bring up the Windows Security dialog box. Click on the Applications button. In Applications screen, highlight one of the entries, then click on the End Task button to close the program. Repeat until this list is empty.
Next, look in the lower right hand corner. Right click on any of the icons and select the Quit/Exit option. Do this to all of the icons that have a quit option.
You can shut them down also by using MSConfig.
1. Go to Start, Run, and type in "msconfig".
2. Click OK
3. On the General Tab, choose Selective Startup. Uncheck the option to Load Startup items.
4. Click Apply, then Ok, and restart the system when prompted.
If you need further assistance, you can also reach us online at http://support.lucasarts.com. Please include all previous replies when/if responding to this message.
Best Regards,
Heather K. at LucasArts Technical Support
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