Tech Support Guy banner
Not open for further replies.
1 - 9 of 9 Posts

· Registered
344 Posts
Discussion Starter · #1 ·
For the past 3 weeks, i keep getting access request to the internet from a funny program that keeps asking for internet access. I am using norton firewall and antivirus 2003. I tried updating my virus definitions files and scan the whole computer but could not find any virus. Where's always a medium risk warning from norton internet security about a program called hjl1.exe trying to access the internet. I checked on the "Always use this option" box and block its access to the net. The next time i reboot my system, it will come out with another different program name like njl3.exe, ksy3.exe.....all those funny file name that i could not find on my computer. So as recommended, i checked the"Always use this option" box and block its access. Then everything workd fine.When i go to internet explorer, my default url which is "" keeps changing to "". But everytime i changed it back to "" as the default home page and restarted my system, the funny homepage which is "" comes back again. What happening to my system? I am so fed-up for the pass few days.

Can someone help me on this?
Thank i advance:) :( :(

· Registered
344 Posts
Discussion Starter · #3 ·
i tried installing spybot and adware. Both latest version. Scan through my system and delete all the spy ware. Restarted system. The problem still come back:(

· Registered
1,005 Posts
Were you able to run both? You stated that you tried.
Also is your antivirus program up to date. If not you can do an online scan for free that is up to date. Check the link below. I would try the housecall link first. I believe that you have a virus trojan or spyware causing your problems.

Keep us updated please. Thanks

· Registered
10,514 Posts
Sure sounds like a worm or trojan.

Please do this:

Go to , and download 'Startuplist'.

Unzip, doubleclick it, and it will generate a text file that will list all running processes, all applications that are loaded automatically when you start Windows, and more.

Go to Edit > select all, copy it and post the contents here.

· Registered
344 Posts
Discussion Starter · #6 ·
I tried using housecall from the link given. No virus was found. So tried the "startuplist" program and below are the results. Hope it helps

StartupList report, 1/12/2003, 8:48:05 PM
StartupList version: 1.50
Started from : C:\DOCUME~1\Oaz\LOCALS~1\Temp\Rar$EX00.806\StartupList.EXE
Detected: Windows XP SP1 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options

Running processes:

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Kazaa\kazaa.exe
C:\Program Files\QuickTime\qttask.exe
C:\TV Capture Card\RecSche.exe
C:\Program Files\FarStone\VirtualDrive\VDTask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ahead\InCD\InCD.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\WinRAR\WinRAR.exe


Listing of startup folders:

Shell folders Startup:
[C:\Documents and Settings\Oaz\Start Menu\Programs\Startup]
Scanner Utility.lnk = C:\WINDOWS\twain_32\Intrsca\636p\SCANER32.EXE

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
Forget Me Not.lnk = ?
Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE


Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,


Autorun entries from Registry:

KAZAA = C:\Program Files\Kazaa\kazaa.exe /SYSTRAY
NvCplDaemon = RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
nwiz = nwiz.exe /install
NeroCheck = C:\WINDOWS\system32\NeroCheck.exe
QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
RecSche = C:\TV Capture Card\RecSche.exe
VirtualDrive = "C:\Program Files\FarStone\VirtualDrive\VDTask.exe" /AutoRestore
vcdplayx = "C:\WINDOWS\vcdplayx.exe"
ccApp = "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
ccRegVfy = "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
Fix-It AV = C:\PROGRA~1\Ontrack\Fix-It\MemCheck.exe
TkBellExe = "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
iecdrbr = C:\DOCUME~1\Oaz\APPLIC~1\qutsnieo.exe -QuieT
Mirabilis ICQ = C:\Program Files\ICQ\NDetect.exe
InCD = C:\Program Files\ahead\InCD\InCD.exe


Autorun entries from Registry:

msnmsgr = "C:\Program Files\MSN Messenger\msnmsgr.exe" /background


Enumerating Active Setup stub paths:
HKLM\Software\Microsoft\Active Setup\Installed Components
(* = disabled by HKCU twin)

StubPath = C:\WINDOWS\inf\unregmp2.exe /ShowWMP

[>{26923b43-4d38-484f-9b9e-de460746276c}] *
StubPath = %systemroot%\system32\shmgrate.exe OCInstallUserConfigIE

[>{881dd1c5-3dcf-431b-b061-f3f88e8be88a}] *
StubPath = %systemroot%\system32\shmgrate.exe OCInstallUserConfigOE

[{2C7339CF-2B09-4501-B3F3-F3508C9228ED}] *
StubPath = %SystemRoot%\system32\regsvr32.exe /s /n /i:/UserInstall %SystemRoot%\system32\themeui.dll

StubPath = "C:\WINDOWS\System32\rundll32.exe" "C:\Program Files\Messenger\msgsc.dll",ShowIconsUser

[{44BBA840-CC51-11CF-AAFA-00AA00B6015C}] *
StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:OE /CALLER:WINNT /user /install

[{7790769C-0471-11d2-AF11-00C04FA35D02}] *
StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:WAB /CALLER:WINNT /user /install

[{89820200-ECBD-11cf-8B85-00AA005B4340}] *
StubPath = regsvr32.exe /s /n /i:U shell32.dll

[{89820200-ECBD-11cf-8B85-00AA005B4383}] *
StubPath = %SystemRoot%\system32\ie4uinit.exe


Load/Run keys from C:\WINDOWS\WIN.INI:


Load/Run keys from Registry:

HKLM\..\Windows NT\CurrentVersion\WinLogon: load=
HKLM\..\Windows NT\CurrentVersion\WinLogon: run=
HKLM\..\Windows\CurrentVersion\WinLogon: load=
HKLM\..\Windows\CurrentVersion\WinLogon: run=
HKCU\..\Windows NT\CurrentVersion\WinLogon: load=
HKCU\..\Windows NT\CurrentVersion\WinLogon: run=
HKCU\..\Windows\CurrentVersion\WinLogon: load=
HKCU\..\Windows\CurrentVersion\WinLogon: run=
HKCU\..\Windows NT\CurrentVersion\Windows: load=
HKCU\..\Windows NT\CurrentVersion\Windows: run=
HKLM\..\Windows NT\CurrentVersion\Windows: load=
HKLM\..\Windows NT\CurrentVersion\Windows: run=
HKLM\..\Windows NT\CurrentVersion\Windows: AppInit_DLLs=


Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

*INI section not found*
*INI section not found*
*INI section not found*

Shell & screensaver key from Registry:

*Registry value not found*
*Registry value not found*

Policies Shell key:

HKCU\..\Policies: *Registry key not found*
HKLM\..\Policies: *Registry value not found*


Checking for EXPLORER.EXE instances:

C:\WINDOWS\Explorer.exe: PRESENT!

C:\Explorer.exe: not present
C:\WINDOWS\Explorer\Explorer.exe: not present
C:\WINDOWS\System\Explorer.exe: not present
C:\WINDOWS\System32\Explorer.exe: not present
C:\WINDOWS\Command\Explorer.exe: not present


Checking for superhidden extensions:

.lnk: HIDDEN! (arrow overlay: yes)
.pif: HIDDEN! (arrow overlay: yes)
.exe: not hidden
.com: not hidden
.bat: not hidden
.hta: not hidden
.scr: not hidden
.shs: HIDDEN!
.shb: HIDDEN!
.vbs: not hidden
.vbe: not hidden
.wsh: not hidden
.scf: HIDDEN! (arrow overlay: NO!)
.url: HIDDEN! (arrow overlay: yes)
.js: not hidden
.jse: not hidden


Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\Program Files\E-Book Systems\FlipAlbum 5 Pro\FpLaunch.dll - {4401FDC3-7996-4774-8D2B-C1AE9CD6CC25}
NAV Helper - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll - {BDF3E430-B101-42AD-A544-FADC6B084872}


Enumerating Task Scheduler jobs:

Norton AntiVirus - Scan my computer.job
Norton SystemWorks One Button Checkup.job
Symantec NetDetect.job


Enumerating Download Program Files:

[QuickTime Object]
InProcServer32 = C:\Program Files\QuickTime\QTPlugin.ocx

[HouseCall Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\xscan53.ocx

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\System32\macromed\flash\Flash.ocx

End of report, 9,193 bytes
Report generated in 0.501 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

· Registered
10,514 Posts
You have this one, which points to LOP, as does your Homepage hijack:

iecdrbr = C:\DOCUME~1\Oaz\APPLIC~1\qutsnieo.exe -QuieT

Lop does use random and different file names.

Go to Start > Run > Msconfig, and uncheck that one on the Startup tab.

You also have this one:

vcdplayx = "C:\WINDOWS\vcdplayx.exe"

If you're not 200% certain of what it is and what it does, uncheck it as well.

Now click OK, close Msconfig, reboot, go to C:\Documents and Settings\Oaz\Appliocation Data, and delete qutsnieo.exe

Next, do this:

Download Spybot - Search & Destroy

It looks for spyware, but also targets dialers, keyloggers, and other nasties, and it's freeware.

After installing, press Online, and search for, put a check mark at, and install all updates.

Next, go to the Settings tab > File Sets, and uncheck 'System Internals' and 'Tracks' .
These aren't needed for our present purpose, and you can always experiment with them later on.

Finally, after closing down Internet Explorer, hit 'Check for Problems', and have SpyBot remove all it finds.

Good luck,
1 - 9 of 9 Posts
Not open for further replies.