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Solved: Registry problem

918 Views 4 Replies 3 Participants Last post by  bonk
I am having trouble with Power DVD film showing. I have had much help from their E-mail support. Now I have been given these instructions -

(1) Please uninstall Cyberlink DVD Solution (by following steps)

(a) Start --> Programs --> Cyberlink DVD Solution (uninstall it). Check the registry for any existing CDS keys and delete them using steps (b) and (c).

(b) Start --> Run (keyin ""regedit"") --> HKEY_Current_User --> Software --> Cyberlink --> CDS (delete the folder)

(c) Start --> Run (keyin ""regedit"") --> HKEY_Local_Machine --> Software --> Cyberlink --> CDS (delete the folder).

(d) Search and delete folder named Cyberlink DVD Solution , if exists. Restart your system.

When, in following (b) I open software, I
find that Cyberlink is coupled with a
Dell folder which does not have a + or -
box, but simply "hangs" on the
Cyberlink +. I am afraid to delete the
Cyberlink folder in case I delete
somthing to do with the computer

Cyber say they cannot help; that I must get in touch with Dell. I do not want to do this unless I have to, because of their Upfront charges.

I have a Dell laptop and XP Home.

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If you have uninstalled the Cyberlink DVD Solution program then restarted your PC.

Try this Download CCleaner to your desktop.

Once installed click on the Icon to run it....on the left hand side click on Issues then click Scan for Issues...let the scan finish.

look down the list for anything related to Cyberlink DVD Solution and put a check in them then run will ask you if you want to backup first say yes.
CCleaner will ask if you want to create a registry backup of what your deleting and please do so.

For now I would uncheck them all and just tick the ones that are connected to Cyberlink
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