Tech Support Guy banner

Solved: Problem connecting wireless laptop to secured network

935 Views 11 Replies 5 Participants Last post by  redpanda
I presently have 2 desktops. One is connected via wireless Netgear adapter. I have the network secured with WPA2. It works fine. The problem is I'm trying to connect my laptop with a compatible (same family) 108 Mbps wireless pc card. I can connect to my neighbor's unsecured network which is across the street and about 400 feet away with a weak signal yet downloads are quick. The laptop is about 4 feet from my router. I finally got it to briefly connect to my secured network and then it apparently lost the connection. I can't get beyond google's home page. Netgear says it's connected but something it preventing the connection.The firewall in the laptop is disabled.

If I type ipconfig, I get:
IP address
Subnet mask
Default Gateway

If I type ping, I get 4 timed outs.

I've downloaded Netgear's latest drivers for the laptop.
Suggestions? Operating system in the laptop is XP Home Ed. with everything updated.
Not open for further replies.
1 - 1 of 12 Posts
Removing the encryption for a test might be useful to isolate the issue. If you're using WEP, you MUST use the hex key option, not the passcode option. Different brands of equipment convert WEP passcodes into non-matching keys. :)

It's easy to reconfigure ALL the encryption on the wireless, just to make sure it's not a key mismatch issue.
1 - 1 of 12 Posts
Not open for further replies.