My mother-in-law had her computer cleaned - apparently in the process something happened to the print spool file. (I've tried calling the guy, but haven't heard from him.)
I've tried all the suggestions I could find through this website, none of them worked - then I saw a posting with the same problem (same error messages), but it was closed, with no apparent solution - ugh.
Here's the deal - when I tried the suggestion of going through Services, I try whatever the suggestion was, and get an error stating the file cannot be found.
I tried going thru system properties to DEP, to Turn on DEP for all programs ... except those I select, clicked Add, typed in C:\WINDOWS\system32\spoolsv.exe - - it's not there - it doesn't exist. I checked the Dependencies tab, it shows RPC, which I tried with it both started and stopped, still no print spool.
Print spool shows up in Services, but there is nothing next to it - no 'running', just blank.
I've been reading every thread I can find, but as yet have not found an answer.
I'm hoping that someone will have another suggestion. Restoring doesn't work, rebooting doesn't work - can't use the printer cd (tried it), 'cause there's no print spool.
PLEASE HELP!! I don't want to have to pay someone to fix this if I can do it.
Thanks!
~kelly
I've tried all the suggestions I could find through this website, none of them worked - then I saw a posting with the same problem (same error messages), but it was closed, with no apparent solution - ugh.
Here's the deal - when I tried the suggestion of going through Services, I try whatever the suggestion was, and get an error stating the file cannot be found.
I tried going thru system properties to DEP, to Turn on DEP for all programs ... except those I select, clicked Add, typed in C:\WINDOWS\system32\spoolsv.exe - - it's not there - it doesn't exist. I checked the Dependencies tab, it shows RPC, which I tried with it both started and stopped, still no print spool.
Print spool shows up in Services, but there is nothing next to it - no 'running', just blank.
I've been reading every thread I can find, but as yet have not found an answer.
I'm hoping that someone will have another suggestion. Restoring doesn't work, rebooting doesn't work - can't use the printer cd (tried it), 'cause there's no print spool.
PLEASE HELP!! I don't want to have to pay someone to fix this if I can do it.
Thanks!
~kelly
