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Discussion Starter · #1 ·
i have a windows 7 home machine i have a no connection from the network to the internet. the red X error states windows can't communicate with the device or resource (primary DNS server) i can ping the router, but can not ping outside. I have obtain ip auto but have changed it to assighed numbers and still does not get out.
 

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make and model of the router
make and model of pc
do other PCs work OK

is this wireless or cable or both ?
can we see an ipconfig /all

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{ipconfig /all}
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here
We would like to see the results from ipconfig /all post back the results here
-> Start
-> (XP - enter the following in the RUN box)
cmd /k ipconfig /all
-> (Vista or Windows 7 - enter the following in the Search box)
cmd /k ipconfig /all

A black box will appear on the screen -
rightclick in the box
select all
enter
control key + C key - to copy

then reply here and
control key + V to paste
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what happens ? when you try
should be fine

otherwise try this
IPCONFIG /ALL >C:\RESULT.TXT

Open C:\RESULT.TXT with Notepad and copy/paste the entire results here.
 
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