[Ghaleon]

My Pioneer DVD Burner recently stopped responding on my computer. It shows up in the bios, but not in the device manager.

The only modifications to my computer that I did shortly before it stopped working are the addition of a liteon dvd player and the installation of DVD Shrink, both of which have been removed.

Is my burner fried?

Thanks for your time,

 

[Triple6]

Check the jumpers on both the new drive you've installed and the old one. One should be jumpered as Master and the other as Slave and the legends should be printed on the drive - look for MS, SL, CS.

 

[Ghaleon]

what are drive jumpers and how do i check them? is this something I do through the bios?

Thanks

 

[Triple6]

See here: http://www.hardwaresecrets.com/article/179
If two drives are on the same cable then you need to set one to Master and the other to Slave using the jumpers on the back of each drive.

 

[Ghaleon]

ok. the pioneer burner (old drive ) is set to master and the liteon (new drive) is set to slave. The pioneer is still not turning up on the device manager, or anywhere else except the bios.

 

[Triple6]

If you disconnect the Lite-On drive does the Pioneer drive come back?

 

[Ghaleon]

it does not. It also does not work if I switch the plugs and cables, or turn the liteon to the master drive and the pioneer to the slave.

 

[Ghaleon]

Quick update:

The pioneer drive that is not recognized in normal mode or safe mode will boot a windows xp cd from the bios.

 

[Triple6]

In the BIOS setup is the drive perhaps set to None? Try setting it to AUTO.

And it doesn't show in Device Manager as below:

 

[Ghaleon]

The drive is set to AUTO and it does not turn up like that in the Device Manager.

Also, the drive works when installed on another computer (I just tried this)

Thanks,

 

[Triple6]

Maybe try another IDE cable.

 

[robodoc]

Do you have the drives on seperate IDE's

 

[Ghaleon]

Bingo, Triple6. The drive is recognized when I use a different IDE cable. Funny though, I had tried that before... but I think that both drives were set to 'master' when I did. Thanks!