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Solved: PC Won't Load USB Drive

820 Views 3 Replies 2 Participants Last post by hleV, Oct 16, 2014

hleV

Discussion Starter · Oct 12, 2014

Hello.

I was asked to try and fix a seemingly malfunctioning USB drive Kingston DataTraveler G4 (3.0 16GB).
The PC recognizes the drive, but fails to load anything from it (files, used up/remaining space, etc.).
Disk Manager hangs if the USB is plugged in.
Tried multiple USB ports and multiple PCs (all with Windows 8.1, though).
Interestingly, a DVD player successfully loads the drive's contents. However, the first folder in it, which should contain pictures, contains only a few pictures (which won't load) and the rest of the files are named in weird characters (also won't load). Files from other folders load fine.

Help. The flash drive is relatively new.

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CleaverX

· #2 · Oct 13, 2014

Hello, if Windows mounts the drive and assigns a letter, run chkdsk /r against that volume and see if that helps at all.

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hleV

Discussion Starter · #3 · Oct 14, 2014

CleaverX said:
Hello, if Windows mounts the drive and assigns a letter, run chkdsk /r against that volume and see if that helps at all.

Using chkdsk f: /r does nothing and prevents me from writing anything else into the command prompt (I've waited several minutes).

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hleV

Discussion Starter · #4 · Oct 16, 2014

Solved. Plugged the USB into a PC with Windows 7 at work, and after some loading time it prompted me with a message that the drive needs to be formatted and whether I want to do it. After finishing, it gives a "Windows was unable to complete the format" message. Tried with and without checking the Quick Format option. Re-plugged the drive in, seems to be working fine now.

EDIT: The USB is write-protected now.

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