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Discussion Starter · #1 ·
Just abruptly, my internet connecton failed. I have been using the router for about 3 years.
When I go thru the set up process thru 192.168.0.1 and hit the test button, it indicates I am "connected to the server" but it wont go any further than that. No "negotiation" after that. Netgear says my password is wrong. That's not correct.
Earthlink seems to think it's a bad router. I've tried the factory reset and that didn't work
I am using Windows 98, but I have been still able to use the router for the last 3 years.
The modem is a 5360 Speedstream.
Can someone help me?
Thank You
 

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Can you connect directly to the Speedstream modem?

Reset the router to factory defaults by holding the reset button down for 15 seconds with power on.

  • Turn off everything, the modem, router, computer.
  • Connect the modem to the router's WAN/Internet port.
  • Connect the computer to one of the router's LAN/Network ports.
  • Turn on the modem, wait for a steady connect light.
  • Turn on the router, wait for two minutes.
  • Boot the computer.

When the computer is completely booted, let's see this.

Start, Run, CMD to open a command prompt:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
 

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Discussion Starter · #4 ·
IP Address. . . . . . . . . : 67.101.48.109
Subnet Mask . . . . . . . . : 255.0.0.0
Default Gateway . . . . . . : 67.101.48.109
DHCP Server . . . . . . . . : 255.255.255.255
Primary WINS Server . . . . :
Secondary WINS Server . . . :
Lease Obtained. . . . . . . : 01 01 80 12:00:00 AM
Lease Expires . . . . . . . : 01 01 80 12:00:00 AM

1 Ethernet adapter :

Description . . . . . . . . : Linksys LNE100TX Fast Ethernet Adapter (LN
E100TX v4) NDIS5 Driver
Physical Address. . . . . . : 00-20-78-1D-64-4D
DHCP Enabled. . . . . . . . : Yes
IP Address. . . . . . . . . : 192.168.0.3
Subnet Mask . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . : 192.168.0.1
Primary WINS Server . . . . :
Secondary WINS Server . . . :
Lease Obtained. . . . . . . : 03 15 08 5:39:20 PM
Lease Expires . . . . . . . : 03 22 08 5:39:20 PM

C:\WINDOWS\Desktop>
 

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Discussion Starter · #5 ·
IP Address. . . . . . . . . : 67.101.48.109
Subnet Mask . . . . . . . . : 255.0.0.0
Default Gateway . . . . . . : 67.101.48.109
DHCP Server . . . . . . . . : 255.255.255.255
Primary WINS Server . . . . :
Secondary WINS Server . . . :
Lease Obtained. . . . . . . : 01 01 80 12:00:00 AM
Lease Expires . . . . . . . : 01 01 80 12:00:00 AM

1 Ethernet adapter :

Description . . . . . . . . : Linksys LNE100TX Fast Ethernet Adapter (LN
E100TX v4) NDIS5 Driver
Physical Address. . . . . . : 00-20-78-1D-64-4D
DHCP Enabled. . . . . . . . : Yes
IP Address. . . . . . . . . : 192.168.0.3
Subnet Mask . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . : 192.168.0.1
Primary WINS Server . . . . :
Secondary WINS Server . . . :
Lease Obtained. . . . . . . : 03 15 08 5:39:20 PM
Lease Expires . . . . . . . : 03 22 08 5:39:20 PM

C:\WINDOWS\Desktop>
 

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Discussion Starter · #6 ·
John:
I ended up getting a new Netgear router.............I couldnt bear spending any more time on the phone only to have Netgear recommend calling Earthlink, and Earthlink telling me to call Netgear.
My final observation......................The router went bad after 3 years, but I should have expected it.
I thank you for your quick response. I am never dissatisfied when I come here.
Thanks, again
 

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A bad router was where we were headed, I guess we should have taken the direct route. :D
 
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