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Discussion Starter · #1 ·
I recently upgraded my daughters laptop - Acer Aspire One from W7 starter to Home Premium. All seemed fine however she has just tried to go online - during the boot up sequence it reaches her desktop wallpaper (without any icons) and gets no further.
There are no error messages and I am not sure what to do next. The only thing I have done recently is to download software to wirelessly link to a HP printer.
The PC is only a few weeks old.
Should I reinstall Windows as there is very little in the way of programmes on the PC.?
 
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