Tech Support Guy banner
Status
Not open for further replies.
1 - 15 of 15 Posts

·
Registered
Joined
·
1,005 Posts
Discussion Starter · #3 ·
Problems...some of the tests fail, even after trying several drivers, one of my games(that used to work fine) gives me an error message stating that I need a DirectX8 compatible display adapter(which makes no sense, since I am supposedly using DirectX8). Randomly losing OpenGL acceleration...have to restart(unsure if this is caused by DirectX, but it did not happen before).

Found an uninstall thing here do you think it will help? I still have the DirectX8 install program to use.

Thanks for your quick response!:D

P.S. OS is Win98
 

·
Registered
Joined
·
1,843 Posts
I dont want to speculate on if the uninstaller will work as i have not used it or have heard of anyone using it. I would atempt to download the directx 8.1 and reinstall it again just to make sure i got a good D/L and install. If that does not help, then maybe the uninstaller is worth trying. Sorry i cant help.
 

·
Registered
Joined
·
1,005 Posts
Discussion Starter · #7 ·
Originally posted by Paul Nagel
I dont want to speculate on if the uninstaller will work as i have not used it or have heard of anyone using it. I would atempt to download the directx 8.1 and reinstall it again just to make sure i got a good D/L and install. If that does not help, then maybe the uninstaller is worth trying. Sorry i cant help.
Thanks Paul! I have tried reinstalling DirectX8.1...no help!:mad:
 

·
Registered
Joined
·
1,005 Posts
Discussion Starter · #9 ·
Can I just try reinstalling Win98? Would this put me back to an older version of DirectX? What if I removed some of the DirectX files before I did the reinstall?
 

·
Registered
Joined
·
1,843 Posts
The only way to eleminate the current DX it is with a clean(format the hard drive) install of Win98 or if the uninstaller software works. I would not just start deleting files unless you have eveything backed up and are ready to reinstall windows anyway. You could try the uninstall progam if you have no choise left. Just make sure you have copies of eveything important.
 

·
Registered
Joined
·
1,005 Posts
Discussion Starter · #11 ·
Wow, check this out! Called Elsa's tech support line, just in case they had any ideas. Their support tech (Guido) is going to email me a DirectX uninstaller that they have tested and varified safe. They do not think it's driver related. Once again Elsa's tech support has gone beyond my expectations, even though my problem is not hardware related. If anyone ever considers an Elsa video card, there tech support is awesome!:D

I will post back later, hopefully when problem is solved!
 

·
Registered
Joined
·
1,843 Posts
Hope it works. Let us know more when you are finished. I am glad to hear good news about tech support. It seems like it is becoming one of the first things sacrificed if offered at all and sometimes it is useless.
 

·
Registered
Joined
·
1,005 Posts
Discussion Starter · #13 ·
I am happy to report, that I am now running DirectX8.0!:) :cool:

You can view the download page that I got it at here it has Win98 and others. It was very simple...first you need to download the installer of the DirectX version you want to use, run the executable of the uninstaller, when you restart you have no directX at all. Then you simply install the version you downloaded!
 
1 - 15 of 15 Posts
Status
Not open for further replies.
Top