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Discussion Starter · #1 ·
Hey all.

Well, my problem is rather complicated it seems.

My internet connection works 110% fine but I cannot access my own website. Now, the domain is there and works because I've contacted about 10 or so people and everyone can access my site just fine. I've gone to two different friend's houses and, again, everything works fine and I can get on my site AND access my control panel. I've even talked with my host which is http://www.surpasshosting.com and they've also assured me that everything is up and running. They've even told me to check if I could connect to my site via the proxy site http://www.anonymouse.org and I was able to see my site!

So, everything is fine on the domain/host side.

I've contacted my ISP and everything works great on their side as well. They've even helped me checked if my computer was blocking the particular site and it wasn't. We even tried disabling my firewall to see if that was the problem and nothing. I still can't connect.

I'm trying to connect to the particular site on the following browsers and it won't work on any of them:

IE - 7.05
Opera - 9.26
Firefox - 2.0.0.12

I get errors that the browser can't connect or access the site but it won't say why.

I've tried accessing other sites hosted by surpass and I can access them all just fine.

My site info:
Domain: coloryoursoul.com
IP Address: 66.7.210.44
http://coloryoursoul.com

Funny thing is that I WAS connecting to my site just fine and then, literally from one day to the next I couldn't anymore. I basically went to bed and when I woke up the problem started.

I haven't changed anything or downloaded any programs, packs, etc.

This is ming boggling and it's driving me nuts. Please help!

I have Wind XP Home Edition and er, that's all I know.
 

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Are you administrating your site and did you do all the programming?
It sounds like your IP address has been added to an access list to be denied.
Do you know whether your IP is dynamic or static (external WAN IP)?
 

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Discussion Starter · #3 ·
Programming? I just got a domain and am hosted by surpass. That's all I know. LOL. I code my sites in Notepad and upload to my cpanel.

Well, I tried checking to see if I denied access to myself but I haven't found any restrictions on any of the browsers or whatnot. :-(

I don't know what dynamic and static means. ^_^
 

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Basically Static means your WAN IP does not change, whereas dynamic means it does.
Try Taking one of your friends PCs or laptops and connecting it from your house, if
he cannot access your site your WAN IP is probably static and is being blocked from
the server.

Also if you can login through FTP view the contents of the .htaccess file and post
it up or get your web host to do it. This is another security file which has
capability of blocking IP addresses.
 

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Discussion Starter · #5 ·
Ah okies. I'm going to see if my cousin will lend me her computer so I can try that.

Also I will go to her house tomorrow since I know I can access my site from there and I will get the .htaaccess file and post it. ^_^
 

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One more twist to add to this…..

Some providers also “block” IP ranges from accessing sites that are hosted on their servers. I experienced the same problem when I did one of mine a few years ago. Everything was approved, paid for, and all access information was provided. Then when I attempted to access the site, it just would not open! I contacted the service provider (domain web space provider) and they informed me that my IP block had been blocked for whatever reason. They lifted it and the problem was solved.

Also, some of them keep track of login attempts, after nn-number of failed attempts they will block that specific IP also. My old provider had that option, which is great in a way, but not so great if you accidentally forgot your username and password for the site!

Thanks!

Shane
 

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Discussion Starter · #7 ·
One more twist to add to this…..

Some providers also "block" IP ranges from accessing sites that are hosted on their servers. I experienced the same problem when I did one of mine a few years ago. Everything was approved, paid for, and all access information was provided. Then when I attempted to access the site, it just would not open! I contacted the service provider (domain web space provider) and they informed me that my IP block had been blocked for whatever reason. They lifted it and the problem was solved.

Also, some of them keep track of login attempts, after nn-number of failed attempts they will block that specific IP also. My old provider had that option, which is great in a way, but not so great if you accidentally forgot your username and password for the site!

Thanks!

Shane
Okies, I have now asked my hosting co if they are blocking any IPs so I will let you guys now what they tell me.

I really appreciate all your help guys.

Oh and I've never had problems with the login since I have it under saved passwords, etc so it connects automatically. :)
 

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Discussion Starter · #8 ·
Sorry for the late reply, my internet was off. The problem has been solved!

Thank you all kindly for your help. My next door neighbor heard me complaining outside and offered to help and he fixed it!

Thank you thank you everyone for helping me. ^_^:up::)
 

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Hi Mailyns..... care to explain what the FIX was? It would be greatly appreciated if you did so that "others" with a simular problem can check what you did.

Thanks!
 
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